Collision General Manager

Caliber Collision - New Holland, PA

Full-time - Manager

New Holland, PA

1,001-5,000 employees

Repair and Maintenance

About the position

The Collision General Manager at Caliber Collision is responsible for overseeing the overall operation of the service center, ensuring that vehicle repairs are conducted safely, thoroughly, and profitably. This role includes risk management, teammate development, monitoring financial performance metrics, and ensuring compliance with industry standards and company procedures. The manager will also focus on recruiting and retaining talented teammates while fostering a positive work environment.

Responsibilities

• Oversee the overall operation of the collision center.
• Manage risk and ensure compliance with industry guidelines and standards.
• Develop and train teammates to enhance their skills and performance.
• Monitor financial performance metrics and identify opportunities for improvement.
• Recruit, recognize, and retain talented teammates.
• Ensure vehicles are repaired thoroughly and safely according to Caliber's SOP.
• Review previous month's financial metrics to identify trends.

Requirements

• 3+ years of Collision Management Experience
• Valid driver's license and eligibility for company insurance coverage
• Advanced understanding of Collision Estimatics
• Prior experience with CCC1
• Knowledge of the repair process and procedures
• Ability to understand written and verbal instructions
• Strong prioritization skills in a fast-paced environment
• Excellent customer service skills
• Ability to perform physical activities including lifting over 50 lbs.

Benefits

• Medical, dental, and vision insurance from day one
• Industry comparable pay, paid weekly
• Paid vacation and holidays starting from day one
• Career growth opportunities with internal promotions
• Paid skilled training and certifications (I-CAR and ASE)