Collision General Manager

Caliber Collision - Plainfield, IN

Full-time - Manager

Plainfield, IN

1,001-5,000 employees

Repair and Maintenance

About the position

The Collision General Manager at Caliber Collision is responsible for overseeing the overall operation of the service center, ensuring effective risk management, teammate development, and client satisfaction. This role involves monitoring financial performance, recruiting and retaining talented staff, and ensuring that vehicle repairs are conducted safely and profitably in accordance with company standards and industry guidelines.

Responsibilities

• Oversee the overall operation of the service center.
• Manage risk and ensure compliance with industry standards.
• Develop and train teammates to enhance their skills and performance.
• Monitor financial performance metrics and identify opportunities for improvement.
• Recruit, recognize, and retain talented teammates.
• Ensure thorough, safe, and profitable vehicle repairs according to Caliber's SOP and insurance guidelines.

Requirements

• 3+ years of Collision Management Experience
• Valid driver's license and eligibility for company insurance coverage
• Advanced understanding of Collision Estimatics
• Prior experience with CCC1
• Knowledge of the repair process and procedures
• Ability to understand written and verbal instructions
• Strong prioritization skills in a fast-paced environment
• Excellent customer service skills
• Ability to perform physical activities including lifting over 50 lbs.

Benefits

• Medical, dental, and vision insurance from day one
• Industry comparable pay, paid weekly
• Paid vacation and holidays, accruing from day one
• Career growth opportunities with internal promotions
• Paid skilled training and certifications (I-CAR and ASE)