Comcast Business, Enterprise Account Executive

$69,966 - $116,012/Yr

Comcast - Washington, DC

Full-time - Mid Level

Washington, DC

10,001+ employees

Broadcasting and Content Providers

About the position

The Sales Representative at Comcast is responsible for selling commercial Internet, Video, and Voice services to mid-size and large businesses. This role involves driving sales through prospecting activities, building relationships with clients, and delivering presentations that showcase Comcast's offerings. The position requires a strong understanding of the competitive landscape and the ability to maintain customer relationships to ensure retention and satisfaction.

Responsibilities

• Create and deliver face-to-face sales presentations demonstrating knowledge of Comcast products and services.
• Exceed departmental financial and unit targets through effective sales strategies.
• Stay informed about the competitive landscape and emerging technologies to position Comcast Business Services effectively.
• Develop and cultivate a sales territory, including local partnerships and organizational affiliations.
• Generate new leads through various prospecting activities such as cold calling and customer referrals.
• Promote and position the Comcast brand within the designated territory.
• Retain customer base by ensuring a superior customer experience and delivering on the Comcast Credo.
• Maintain and build customer relationships to drive retention and satisfaction.
• Work with internal teams to ensure operational efficiencies and service levels meet customer expectations.
• Maintain accurate sales records and prepare required sales and activity reports.
• Attend out-of-office meetings with customers regularly and demonstrate excellent communication skills.

Requirements

• Bachelor's Degree preferred, or a combination of coursework and experience, or extensive related professional experience.
• 5-7 years of relevant work experience in sales or a related field.
• In-depth knowledge of sales techniques and customer relationship management.
• Strong verbal and written communication skills, with the ability to present, persuade, and negotiate effectively.
• Knowledge of Network Design, MAN technologies, Voice Network Technologies, and Data Networking Technologies.

Nice-to-haves

• Experience in the telecommunications industry.
• Familiarity with E-rate Contracting Processes and Procedures.
• Ability to work flexible hours, including nights and weekends.

Benefits

• Competitive salary with potential for commission.
• Comprehensive health insurance coverage.
• 401(k) retirement savings plan with company matching.
• Paid time off and holidays.
• Tuition reimbursement for further education.
• Employee discounts on Comcast services.