Comcast Cybersecurity: Business Process Effectiveness Analyst

Comcast - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Broadcasting and Content Providers

About the position

As a Business Process Effectiveness Analyst within the Comcast Cybersecurity Team, you will be responsible for driving transparency by creating and maintaining well-written documentation to streamline business operations processes. This role supports the mission of the organization by working at the intersection of business and technology, enhancing analytical and communication skills while supporting various business operational processes.

Responsibilities

• Create and maintain documentation repositories to support the organization's mission and enhance employee experiences.
• Drive transparency by creating well-written communications for stakeholders, transforming technical requirements into business needs, and detailing complex business cases.
• Develop and update process documentation for various business operations activities.
• Track elevations from the employee net promoter survey and create solutions to communicate updates to stakeholders.

Requirements

• Understanding of 3rd party labor, public cloud financials, and budget processes.
• Attention to detail with strong organizational skills and the ability to work independently.
• Good data analysis and manipulation skills via Excel/SQL.
• Excellent written and oral communication skills to collaborate with multiple Process Owners.
• Ability to convey complex matters in a digestible format using tools such as PowerPoint, Excel, Word, Smartsheet, and SharePoint.
• Partner with stakeholders to understand project roadmaps and their influence on budget and long-range planning.
• Understanding of the Cybersecurity sector and ability to coordinate between technical teams and business stakeholders.
• Bachelor's degree and approximately 1-5 years of related work experience.

Benefits

• Comprehensive health insurance coverage
• 401k retirement savings plan
• Paid time off and holidays
• Tuition reimbursement
• Professional development opportunities
• Flexible scheduling options