Comm/Ag Claims Manager

$102,000 - $102,000/Yr

American National Insurance - Glenmont, NY

Full-time - Manager

Glenmont, NY

Insurance Carriers and Related Activities

About the position

The Claims Manager at American National will lead the Commercial Property team, overseeing daily operations, managing team activities, and ensuring high-quality claims service. This role requires a blend of technical expertise in commercial/agriculture property claims adjusting and strong leadership skills to mentor and guide team members. The position is based on-site in either Springfield, MO or Glenmont, NY, and focuses on achieving operational goals while fostering a positive work environment.

Responsibilities

• Manage team adjusting activities, training programs, business proposals, technical results, quality, vendor management, and procurement.
• Provide guidance, mentorship, and ongoing training regarding technical claims issues, while also responding to client concerns.
• Partner with employees to discuss and create developmental plans for heightened progress.
• Oversee and operate within an allocated budget.
• Prepare and submit reports to leadership teams.
• Conduct quality reviews on claim files to ensure compliance with company guidelines and state laws/regulations.
• Review and approve settlement authority.
• Safeguard prompt reserving within company guidelines.
• Partner with leadership team(s) to support open communication focused on increasing productivity and improving workflow processes.
• Guarantee that team members provide prompt, accurate, and equitable claims service.

Requirements

• Property claims adjusting experience (Commercial and/or Agriculture lines)
• Experience in an industry leadership position is preferred; however, candidates involved in internal leadership courses or mentorship programs will also be considered.
• Effective project management skills.
• Knowledge of Xactimate or a similar estimating platform.
• Currently hold an appropriate state adjuster license or obtain it following the date of hire.

Nice-to-haves

• Farm or business knowledge is preferred, but not required.

Benefits

• Medical, dental, vision, and basic life insurance
• 401k plan enrollment
• Annual bank of paid time off
• Paid holidays
• Support for a healthy work-life balance
• Development opportunities
• Casual dress code