Comm Bnkg Portfolio Manager - Fairfield, NJ

Valley National Bancorp - Fairfield, NJ

Full-time

Fairfield, NJ

Credit Intermediation and Related Activities

About the position

The Relationship Manager plays a crucial role in monitoring and enhancing Commercial Loan customer relationships while assisting Loan Officers with the administration of loan portfolios. This position is pivotal in ensuring customer satisfaction and addressing their financing needs effectively. The Relationship Manager is tasked with maintaining and servicing assigned portfolios, coordinating the cross-selling of other bank products, and ensuring that customer interactions are handled with the utmost professionalism and efficiency. Close customer contact is essential to anticipate additional financing needs and to monitor changes in credit quality. In this role, the Relationship Manager will negotiate to structure and price credit facilities in alignment with the bank's credit policies and lending practices. They will prepare comprehensive packages for credit approval circulation and present these packages to the appropriate level of credit authority. The position also involves preparing and issuing term sheets and commitment letters, attending loan closings to ensure proper execution, and following up on past due payments and overdrafts. Timely renewal of lines of credit is another critical responsibility, along with obtaining customer renewal term agreements and negotiating any discrepancies. The Relationship Manager must respond promptly to customer needs and ensure that requests involving other departments are addressed effectively, resolving any service issues that may arise. They will oversee the handling of customer transactions, including advances, payments, and wire transfers, ensuring that the bank has current financial information on file and that credit files are complete and accurate. Additionally, the Relationship Manager will provide necessary reports, review documentation prepared by legal counsel for accuracy, and ensure that credits are accurately risk-rated and monitored. Compliance with all requirements related to watch lists and Enhanced Due Diligence (EDD) procedures is also a key aspect of this role.

Responsibilities

• Maintain and service assigned portfolios and coordinate the cross-sell of other bank products.
• Maintain close customer contact to ensure continued satisfaction and to follow or anticipate additional financing needs.
• Monitor and report changes in credit quality.
• Negotiate to properly structure and price credit facilities consistent with the bank's credit policies and lending practices.
• Prepare effective packages for credit approval circulation and present packages to the required level of credit authority.
• Prepare and issue term sheets and commitment letters.
• Attend loan closings to ensure loans are properly closed.
• Follow past due payments and overdrafts.
• Ensure that lines of credit are renewed in a timely fashion.
• Obtain customer renewal term agreements and negotiate any differences.
• Respond to customer needs in a timely fashion.
• Ensure that customer requests with other departments are being properly followed, clearing all service issues.
• Oversee proper handling of customer transactions such as advances, payments, wire transfers, etc.
• Ensure that the bank is in possession of current financial information and that the information has been properly analyzed and on file.
• Provide reports of information as required.
• Review documentation prepared by legal counsel as to their accuracy meeting all requirements of loan requests.
• Provide problem resolution.
• Assure that credits are accurately risk-rated and properly monitored and reported.
• Create and maintain current BSA Information.
• Adhere and comply with all requirements of watch list and EDD procedures.

Requirements

• High School Diploma or GED and a minimum of two years' account management or credit underwriting experience.
• Knowledge of credit underwriting, basic accounting, and loan documentation.
• Proficient computer skills using Microsoft Word, Excel, and Outlook.
• Good level of interpersonal and social skills needed to interact with customers.
• Good personal time management skills.
• Good mathematical skills.
• Ability to manage account relationships.
• Good credit skills.
• Good administrative skills.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions.

Nice-to-haves

• Bachelor's degree with commensurate experience preferred.
• Community and/or industry involvement in territory.