Motorola Solutions-posted about 1 year ago
Full-time • Mid Level
Remote • Minneapolis, MN
Computer and Electronic Product Manufacturing

The Cloud Provisioning Service team at Motorola Solutions is dedicated to delivering technology solutions to the public safety sector, both on-premise and in the cloud. This role focuses on ensuring that customer systems are fully functional and ready for software deployment, while also troubleshooting any issues that arise. The position requires a strong background in system administration and networking, as well as experience in public safety environments.

  • Coordinates and implements customer installation activities in a time-sensitive manner
  • Ensures customer-delivered systems are fully functional and available for software deployment
  • Troubleshoots system issues, network issues, and infrastructure problems
  • Writes Standard Operating Procedures when required
  • Identifies product defects and monitors resolution from engineering to customer acceptance
  • Tracks billable hours for project work completed
  • Bachelor's degree preferred
  • 8+ years of experience in Enterprise, Public Safety or government Systems Deployment
  • Experience in Systems Integration, System Test, System Support, or Information Technology
  • Proficiency in Windows Server 2016 or newer, Linux Flatcar / RedHat
  • Proficiency in Windows SQL Server 2016 or newer
  • Excellent communication skills
  • Video Management System experience
  • Radio management experience
  • General networking knowledge and the ability to debug TCP, UDP connections
  • Knowledge of packet capture tools
  • Knowledge of Microsoft Server 2016 and later
  • Knowledge of VMware ESXi hypervisor, RedHat OpenShift, managing Virtual Machines
  • Experience with scrum methodology and tools like Airtable, Kanban Board, LeanKit
  • Understanding of Public Safety customer environments for product security and reliability
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
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