Commercial Account Executive, Service Cloud

$76,350 - $168,150/Yr

Salesforce - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

1,001-5,000 employees

Publishing Industries

About the position

As an Account Executive within the Service Cloud team at Salesforce, you will be responsible for selling the world's leading platform application for Service. This role involves formulating and executing a sales strategy across a select group of high-tech strategic accounts, focusing on both existing customers and new buyers to enhance Service Cloud market share. You will act as a trusted adviser to clients, understanding their unique challenges and goals, and consulting on solutions that align with their business objectives.

Responsibilities

• Develop a point of view & strategy for the accounts/business that you manage
• Personally create new leads and relationships with customers across accounts
• Effectively motivate and engage extended team members to drive high quality customer experiences
• Lead the strategy and drive activities to completion for sales engagements
• Create high quality presentations, proposals and written content
• Bring operational excellence to everything you do

Requirements

• 7+ years of experience with selling technology solutions
• Prospecting within Enterprise segment
• Consultative and solution selling experience
• Outstanding quota attainment history and track record

Nice-to-haves

• Discovery Skills
• Planning and Closing Skills
• Problem Solving
• Objection Handling Skills
• CRM experience
• Ability to succeed in a fast paced environment
• Background selling Customer Service or Call Center solutions

Benefits

• Competitive salary
• Incentive compensation
• Equity options
• Comprehensive health benefits
• Employee resource groups
• Inclusive benefits
• Professional development opportunities