Commercial Account Manager

Milwaukee, WI

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America for over 70 years. We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers, which include small to large corporations, institutions, government agencies and consumers across North America.

Responsibilities

• Develop and manage a tactical account/territory sales plan.
• Conduct thorough client analysis to assess customer needs, values, purchasing behavior, and motivation.
• Execute a sales strategy for penetrating accounts and maximize sales, including prospecting, cold calling, identifying key decision makers and determining buying criteria.
• Effectively develop and manage your sales plan by setting daily/weekly/monthly goals and objectives.
• Utilize sales planning tools and the pipeline management process to obtain business objectives and goals.
• Build trust and credibility with clients.
• Assist customers with finding solutions that will help them achieve their goals and added value.
• Provide support, information, and guidance by researching and recommending new profit and service improvements.
• Position yourself for new opportunities through networking and identify cross selling and up selling opportunities.
• Provide superior customer service tailored to customer needs and buying habits.
• Stay abreast of industry trends and utilize internal resources to gather information regarding new product offerings.
• Demonstrate effective verbal communication skills and the ability to write clearly and succinctly in various communication settings.

Requirements

• Bachelor degree in business or marketing or at least 2 years of telephone business to business sales experience.
• Knowledge and competence in the major elements of inside sales including cold calling, business development, customer qualification, and customer acquisition.
• Superior sales planning and business development skills.
• Excellent written/verbal communication and presentation skills.
• Strong computer skills including proficiency in Microsoft Word, Outlook, PowerPoint, and CRM Software.
• Self-motivated with superior problem solving and negotiation skills.
• Excellent organization and time management skills.