Commercial Administrative Assistant

Security National Bank - Sioux City, IA

Full-time - Entry Level

Sioux City, IA

Credit Intermediation and Related Activities

About the position

The Commercial Administrative Assistant at Security National Bank plays a crucial role in providing administrative support to Commercial Loan Officers. This position focuses on building and maintaining customer relationships, managing account documentation, and ensuring efficient processing of commercial credit applications. The ideal candidate will possess strong values, a great work ethic, and a keen attention to detail, contributing to the bank's commitment to excellent service and integrity.

Responsibilities

• Represent the bank in a positive, courteous, friendly, and professional manner at all times.
• Create and build credit files, gathering and preparing all necessary documentation.
• Assist with the preparation of commercial credit applications.
• Gather and record appropriate paperwork for the lending process.
• Assist in following up with necessary reporting and obtaining proper documentation to ensure documentation is properly cataloged.
• Make overdraft processing decisions on assigned accounts and back up officers in their absence.
• Assist in follow-up on minor past dues, overdrafts, and technical loan exceptions.
• Prepare wire transfer requests.
• Index all documentation received electronically from the Commercial Loan Officers.
• Calculate account pricing and modeling to optimize customer pricing in coordination with loan officers' needs.
• Identify and generate new prospects and cross-sale opportunities.

Requirements

• 4 year college degree or related work experience
• 3 years accounting or business experience
• Accuracy and meticulous attention to detail required
• Excellent oral, written, and interpersonal communication skills
• Ability to navigate multiple computer systems and programs with working knowledge of Word and Excel
• Ability to manage multiple requests simultaneously, meet deadlines, and show flexibility to change direction when needed
• Team-oriented and the ability to work collaboratively across all levels of the organization
• Service-oriented, polite, and respectful
• Advanced problem-solving and analytical skills
• Ability to take direction and instruction and follow through independently until project completion

Benefits

• Medical insurance
• Dental insurance
• Short and long term disability
• Life insurance
• Paid time off
• Wellness program
• 401(k) savings plan