About the position
At Commerce Bank, building a career is more than just climbing a corporate ladder; it’s about making a meaningful impact in the lives of individuals and businesses. The Commercial Banking Associate role is designed for highly motivated and detail-oriented individuals who are eager to support middle and upper-level Commercial Bankers. This position serves as a primary contact for loan portfolio issues, ensuring that customers receive the highest level of service and support. In this role, you will be responsible for preparing loan documentation, onboarding new loans, and monitoring existing loans. Daily interactions with customers will involve addressing loan advances, repayments, overdraft and fraud determinations, and facilitating account and wire transfers. You will play a crucial role in maintaining the integrity of loan documentation and ensuring compliance with banking regulations. Your essential functions will include preparing, reviewing, and maintaining loan documentation, managing the booking process, and being the primary customer contact for loan administrative issues. You will also process loan advances, paydowns, and account transfers, while updating and maintaining financial documents. This position requires a strong attention to detail, the ability to manage multiple priorities, and excellent communication skills. Commerce Bank prides itself on its award-winning culture, which emphasizes the importance of its people. The bank is committed to providing opportunities for growth and learning, ensuring that employees have the resources to develop into their best selves. If you are looking for a role that combines customer service with banking operations, the Commercial Banking Associate position may be the perfect fit for you.
Responsibilities
- Prepare, review and maintain loan documentation and submit for approval
- Manage the booking process and maintain loan documentation files and clear documentation exceptions
- Be the primary customer contact for loan administrative issues
- Process loan advances, paydowns and account transfers
- Update, maintain and record receipt of financial documents and track next due date
- Process retail banking transactions, daily overdraft approval and fraud verification and customer maintenance requests on multiple systems
- Enter data into the Finance Center systems, and enter loan terms into ELAR for document production for loans closings and funding
- Perform other duties as assigned
Requirements
- High School Diploma or equivalent combination of education and experience required
- Associate's degree in related field preferred
- 1+ years' experience in Retail Banking required
- Basic knowledge of the banking industry
- Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
- Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
- Ability to remain adaptable and resilient to all situations with an optimistic outlook
- Ability to maintain a high degree of confidentiality
- Basic level proficiency with Microsoft Word, Excel, Teams and Outlook
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Tuition reimbursement
- Vision insurance
- Life insurance
