First Interstate BancSystem - Eugene, OR
posted 4 days ago
About the position
The Commercial Banking Representative II functions as a primary contact between commercial banking clients and the Bank, assisting Commercial Relationship Managers with servicing the client for all loan types, including large and complex loan portfolios. This role is responsible for maintaining and expanding relationships with clients by providing overall client support services. The representative works proactively to maximize client satisfaction and encourage the expansion of the relationship, developing a working knowledge of assigned areas and accounts through frequent client contact and execution of standard procedures. Essential duties are performed individually with limited supervision required.
Responsibilities
- Handles day-to-day client calls, client transactions, and client problem resolution.
- Executes client transactions within delegated authority or applicable department guidelines, escalating to the assigned Relationship Manager any requests outside specified norms.
- Assists in obtaining necessary information to submit loan applications, such as financial statements, tax returns, and business documentation.
- Specializes in loan documentation and ensures accuracy in loan documents and legal loan files.
- Prepares and/or reviews client account documents for meetings between the RM and the client, focusing on completion of signatures and accuracy.
- Submits complete and accurate requests for documentation in accordance with the loan approval.
- Provides complete packages to Loan Servicing for Boarding/Funding, ensuring appropriate GLs are credited for fees collected.
- Ensures all documentation is uploaded to Director/Unity Client timely, and imaged files are complete.
- Creates ticklers in Credit Track in accordance with the loan agreement & guaranty requirements.
- Supports commercial relationship managers and group managers with review and certification of legal entity validation and real estate collateral documentation.
- Actively ensures compliance with the Code of Ethics and all Anti-Money Laundering, Bank Secrecy Act, information security, and suspicious activity reporting requirements.
- Maintains working knowledge of all regulatory, legal, and Credit Policy requirements to ensure compliance.
- Participates in internal and external training to maintain knowledge of Bank products.
- Maintains positive working relationships with peers and other business unit team members.
- Generates or obtains daily, weekly, monthly, and quarterly reports as assigned, reviewing for accuracy and compliance.
- May reconcile client accounts, enter client financial data into databases, and monitor exceptions to company policies.
- Maintains a thorough knowledge of key software systems and other Loan Operating Systems.
Requirements
- High School Diploma or equivalent required
- 4-6 years banking experience or equivalent combination of education and experience required
- Advanced understanding of credit products, bank systems, and commercial lending
- Exhibits a sophisticated understanding of applicable federal regulations, credit policy, and bank policies and procedures
- Ability to work effectively in a fast-paced production environment
- Strong organizational skills, time management skills, and strong attention to detail
- Strong interpersonal skills including oral and written communication
- Problem-solving skills
- Proficiency with personal computers and related software packages.
Benefits
- Generous Paid Time Off (PTO) in addition to paid federal holidays
- Child Care Assistance Program for eligible dependent(s)
- Exercise reimbursement program for employees
