Southpoint Insurance Agency Inc - Orland Park, IL

posted 23 days ago

Full-time - Mid Level
Orland Park, IL

About the position

The Commercial Insurance Account Manager / Account Executive at Southpoint Insurance is responsible for managing a diverse portfolio of commercial accounts, ensuring exceptional service and building strong client relationships. This role requires a strong understanding of commercial lines insurance products and a commitment to client success, with opportunities for professional growth and development within a supportive work environment.

Responsibilities

  • Deliver exceptional customer service to commercial insurance clients by addressing inquiries and resolving issues promptly.
  • Manage a book of commercial insurance accounts, handling policy changes, endorsements, renewals, and other account-related activities with accuracy.
  • Collaborate with insurance carriers to negotiate coverage terms, manage claims, and ensure documentation is accurate and up to date.
  • Conduct risk assessments to evaluate client risks and exposures, offering tailored insurance solutions.
  • Stay informed on industry trends, market conditions, and regulatory changes to provide clients with relevant information.
  • Ensure compliance and maintain meticulous client records and documentation.

Requirements

  • Minimum of 3 years' experience as a Commercial Account Manager or in a similar role within the insurance industry.
  • Strong understanding of commercial insurance products, including property, liability, and workers' compensation.
  • Exceptional verbal and written communication skills to explain complex insurance concepts clearly.
  • High attention to detail and strong organizational skills to complete tasks accurately and efficiently.
  • Experience using insurance agency management software such as Applied TAM, Epic, or AMS 360.

Nice-to-haves

  • Experience in underwriting commercial insurance products.
  • Proficiency in risk assessment methodologies.

Benefits

  • Dental insurance
  • Health insurance
  • Opportunities for advancement
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance
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