Don Scott Insurance - Lebanon, TN

posted 4 months ago

Part-time,Full-time - Entry Level
Remote - Lebanon, TN
Insurance Carriers and Related Activities

About the position

Discover a fulfilling career opportunity at a reputable insurance agency dedicated to providing exceptional customer service. As a Commercial Insurance Customer Service Representative (CSR), you will be an integral part of our team, assisting clients in managing their commercial insurance needs. We pride ourselves on delivering top-notch service and building long-lasting relationships with our clients. If you're a dedicated individual who thrives in a customer-centric environment and enjoys the satisfaction of helping others protect what matters most, we invite you to join our team at Don Scott Insurance and become a valued member of our family! This position offers a salary range from $35,000 to $45,000 per year based on experience, along with commission opportunities. The role is available in both part-time and full-time capacities, with a Monday to Friday schedule and evenings off. You will benefit from hands-on training and the flexibility of working from home, while also enjoying paid time off, disability insurance, and life insurance.

Responsibilities

  • Communicate with clients, understand their insurance requirements and provide tailored solutions.
  • Process policies and handle claims efficiently and accurately.
  • Assess risks associated with various businesses to determine appropriate coverage.
  • Maintain accurate records of client interactions, policy details, and claims.
  • Provide ongoing support to clients, addressing inquiries, and resolving issues promptly.

Requirements

  • A Property & Casualty insurance license is required.
  • Professional phone etiquette.
  • Great customer service skills.
  • Works well with other employees and is a team player with a positive attitude.
  • Strong communication skills, both oral and written.

Benefits

  • Annual Base Salary + Commission
  • Paid Time Off (PTO)
  • Disability Insurance
  • Life Insurance
  • 7 hour work day
  • Evenings Off
  • Closed for Holidays
  • Hands on Training
  • Work from Home
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