Commercial Lending Operations Senior Manager

Full-time - Manager

Irving, TX

About the position

Wells Fargo is seeking a Commercial Lending Operations Senior Manager in Wholesale Loan Operations as part of Wholesale Lending Operations division. In this role, you will manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities. You will engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area. Additionally, you will identify and recommend opportunities for process improvement and risk control development within the Lending Operations functional area. You will participate in the formulation and implementation of new and revised systems, policies, and guidelines, oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies, and determine appropriate strategies and actions of the Lending Operations team to meet moderate to high risk deliverables. You will also interpret and develop policies and procedures for meeting compliance, risk management, and quality standards, collaborate with and influence all levels of professionals, and interact with external customers throughout the conducting of loan processing and liquidations evaluation. Providing quality customer service and managing allocation of people and financial resources for Lending Operations will also be part of your responsibilities. Finally, you will develop and guide a culture of talent development to meet business objectives and strategy.

Responsibilities

• Manage and develop large Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan teams.
• Engage and influence stakeholders, internal partners, and peers associated with the Lending Operations functional area.
• Identify and recommend opportunities for process improvement and risk control development.
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines.
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.
• Determine appropriate strategies and actions of Lending Operations team to meet moderate to high risk deliverables.
• Interpret and develop policies and procedures for meeting compliance, risk management, and quality standards.
• Collaborate with and influence all levels of professionals, including experienced managers.
• Interact with external customers throughout the conducting of loan processing and liquidations evaluation.
• Provide quality customer service.
• Manage allocation of people and financial resources for Lending Operations.
• Develop and guide a culture of talent development to meet business objectives and strategy.

Requirements

• 6+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 3+ years of management or leadership experience.

Nice-to-haves

• Extensive knowledge of the Loan IQ application.
• Prior experience with conversions from legacy systems.
• Deep knowledge and understanding of Commercial Lending products (specifically bilaterals) and the credit practices/operating risks associated with them.
• Knowledge and understanding of credit policy, compliance, monitoring, and documentation requirements.
• Proven people leadership skills with capability to lead the organization through change.
• Excellent verbal, written, and interpersonal communication skills.
• Effective organizational, multi-tasking, and prioritizing skills.
• Ability to work in a fast-paced deadline driven environment.
• Ability to work effectively in a team environment and across all organizational levels.
• Results oriented with outstanding ability to motivate teams and mobilize the resources to accomplish objectives.
• Understanding of Commercial Loan Structure.
• Knowledge of Bilateral Facilities.