Commercial Lines Account Management Team Manager

$125,000 - $125,000/Yr

Misch Corp - Dallas, TX

Full-time - Manager

Dallas, TX

Printing and Related Support Activities

About the position

The Commercial Lines Account Management Team Manager will lead a team responsible for managing a portfolio of commercial lines accounts within an independent insurance brokerage. This role focuses on delivering exceptional client service, overseeing account management processes, and collaborating with various stakeholders to ensure client needs are met effectively.

Responsibilities

• Lead and manage the Commercial Lines Account Management Team, providing support and mentorship.
• Oversee end-to-end account management, including policy reviews, renewals, and client consultations.
• Develop and maintain a consultative approach to customer service, ensuring a holistic view of clients' needs.
• Guide the team in marketing/quoting new business and renewals, securing competitive coverage and pricing.
• Collaborate with underwriters and utilize rating portals to support team activities.
• Monitor account renewals and assist with resolving complex client questions.

Requirements

• Minimum of 5 years in the insurance industry, with experience managing commercial accounts.
• Property and Casualty license required; CIC, CPCU, or other designations preferred.
• Experience with management systems like EPIC is a plus.
• Strong knowledge of the insurance brokerage business and risk management practices.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).

Nice-to-haves

• Experience with management systems like EPIC is a plus.
• CIC, CPCU, or other designations preferred.

Benefits

• Competitive salary of $125,000 a year
• Full-time employment
• Opportunities for professional development and mentorship