Commercial Lines Account Manager

$65,000 - $110,000/Yr

[email protected] - Midland, TX

Full-time - Mid Level

Midland, TX

About the position

The Commercial Lines Account Manager will play a crucial role in managing a growing portfolio of commercial lines accounts, ensuring client satisfaction and retention through exceptional service. This position requires a detail-oriented individual who can thrive in a fast-paced environment, providing customized insurance solutions to commercial clients while collaborating with internal teams and maintaining compliance with regulatory requirements.

Responsibilities

• Manage a growing portfolio of commercial lines accounts, ensuring client satisfaction and retention through excellent service and attention to detail.
• Assist in the preparation and delivery of insurance quotes, proposals, and policy renewals.
• Respond promptly to client inquiries and requests, addressing coverage questions, policy updates, and claims concerns.
• Collaborate with producers, underwriters, and internal teams to ensure timely and accurate policy implementation.
• Conduct regular policy reviews with clients to ensure coverage is up-to-date and aligned with their business needs.
• Process endorsements, certificates of insurance, and other policy changes with precision and efficiency.
• Provide guidance and support during the claims process to ensure clients are informed and well-supported.
• Work to build strong relationships with clients, helping to foster long-term business partnerships and client retention.
• Ensure all accounts are compliant with regulatory requirements and company procedures.

Requirements

• Active Property & Casualty (P&C) license is required.
• Minimum of 3+ years of experience in commercial lines account management or a similar role within the insurance industry.
• Highly motivated and goal-oriented, with a strong desire to succeed in a fast-paced environment.
• Extremely organized and detail-focused, able to juggle multiple tasks efficiently.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
• Strong problem-solving and decision-making abilities.
• Ability to work independently and as part of a collaborative team.
• Proficient with insurance management systems and MS Office Suite.

Nice-to-haves

• Bilingual (Spanish/English) is a plus.

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Opportunities for advancement
• Paid time off
• Vision insurance