Commercial Lines Account Manager

Phaidon International - Manchester, NH

Full-time - Mid Level

Manchester, NH

Professional, Scientific, and Technical Services

About the position

The Commercial Lines Account Manager at Phaidon International is responsible for managing a dynamic portfolio of Commercial Property & Casualty Insurance. This role emphasizes client service, proactive policy management, and collaboration with team members to ensure seamless renewals and optimal coverage for clients. The position requires strong analytical skills and a commitment to building lasting client relationships while supporting the overall goals of the insurance team.

Responsibilities

• Drive Your Own Book of Business: Take charge of a dynamic portfolio of Commercial Property & Casualty Insurance, ensuring your clients receive top-notch service and support.
• Be the Renewal Champion: Proactively track policy expirations and ensure timely processing of new and renewal insurance policies, guaranteeing your clients' peace of mind.
• Facilitate Smooth Renewals: Work strategically to implement necessary actions that pave the way for seamless policy renewals, showcasing your proactive approach.
• Support the Team: Collaborate closely with Account Managers, Account Executives, and Producers in navigating new and renewal business workflows, including conducting in-depth client research and gathering essential underwriting information.
• Analyze and Submit with Precision: Conduct thorough Loss Run Analysis and prepare accurate submissions, including Acord applications and supplemental forms, ensuring your clients get the best coverage options.
• Build Lasting Relationships: Foster client loyalty by cultivating strong relationships and delivering world-class service through professional communication and advocacy, while continuously enhancing your insurance knowledge and leadership skills.

Requirements

• Active Property & Casualty (P&C) License
• 2-5 years of experience in commercial lines
• Proficiency with AMS360
• Strong PC skills, including proficiency in MS Office (Outlook, Word, Excel)
• High school diploma or GED required
• Exceptional customer service skills with a client-first approach
• Excellent multitasking, organizational, delegation, and decision-making abilities
• Strong personal character with a solid work ethic, positive attitude, and a team-oriented mindset.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities