Commercial Lines Program Underwriter (hybrid/remote)

Grange Insurance - Columbus, OH

Full-time - Mid Level

Columbus, OH

1,001-5,000 employees

Insurance Carriers and Related Activities

About the position

This position is responsible for achieving profitable underwriting results in support of growth and profit objectives by appropriate risk selection, agency relations, book management, self-development, and assistance in professional development of others.

Responsibilities

• Underwrite new and renewal business for niche and program business including the evaluation, classification, and rating of risk to determine profitability, acceptability, coverage, and pricing.
• Manage and underwrite a book of business to maintain profitable results by identifying changes in risk exposures or characteristics, changes in loss trends as measured by loss ratio, loss frequency or other measures.
• Monitor new business production, renewal and policy retention trends, and agency production and loss ratio results within assigned territory to ensure objectives are met and develop appropriate corrective action alternatives if necessary.
• Develop effective relationships with agents and other internal and external customers through effective communication, cooperation, and periodic agency visits.
• Drive new business sales growth for Commercial Lines.
• Develop and maintain full knowledge of all policy forms, coverages, rating plans, and manuals for all property and casualty lines written.
• Assist in the training, mentoring, and development of new or less experienced underwriting personnel as needed.
• Manage assigned work to meet or exceed time and quality service standards.
• Review referrals within the referral guidelines and individual underwriting authority.
• Maintain appropriate underwriting documentation on the system or in writing as required.
• Execute agency management routines to develop a profitable book of business with each agency.
• Develop and manage New Business pipeline to ensure a steady stream of business opportunities; analyze quality, volume, mix of business and profit for assigned producers; identify trends in submission activity and work to meet production targets as established.
• Execute actions to achieve policy retention and pricing objectives; participate in agency review process.
• Support Sales Relationship Manager/Territory Sales Manager in conducting sales, product, and process training for agencies and their staff.
• Travel to increase producer awareness of Enterprise underwriting appetites, philosophy, and product offerings maximizing time with the right agencies.
• Embrace a culture of Continuous Improvement (CI) and actively identify opportunities for improvement to increase efficiency and decrease waste, aiding in expense reductions for Commercial Lines.
• Exhibit the company's core values of integrity, candor, ownership, working together and doing the right thing.
• Place reinsurance and assist less experienced underwriters in obtaining reinsurance quotes.
• Assist with audits for individuals, team, and department.
• Solicit and develop new niche and program opportunities through agency travel and relationship development.
• Help establish, implement and monitor annual business plans for agencies with programs and niche markets.

Requirements

• Bachelor's degree and/or CPCU designation strongly desired.
• At least five years commercial multiple lines underwriting experience or completion of the Underwriting Training program or comparable experience within the property and casualty insurance industry required.
• Excellent communication, time management, decision making, and PC skills are a must.
• Ability to complete multiple tasks within set deadlines, be detail oriented, and have a willingness to participate in industry related continuing education and/or training (CPCU, INS, AU, AIS, CIC, etc.) needed.
• Outstanding negotiation skills, including the ability to deal with conflict and handle difficult situations as well as to provide a high level of customer service.

Nice-to-haves

• Experience in agency management and relationship development.
• Knowledge of niche and program business opportunities.

Benefits

• Competitive traditional benefits including health insurance and retirement plans.
• Cultural appreciation holiday.
• Family formation benefits.
• Compassionate care leave.
• Expanded categories of bereavement leave.
• Hybrid and remote work options.
• Flexibility in work hours.