Commercial Product Manager - Payables

$149,755 - $149,755/Yr

First Citizens Bank - Charlotte, NC

Full-time - Mid Level

Remote - Charlotte, NC

Credit Intermediation and Related Activities

About the position

The Domestic Payables Product Manager is responsible for leading cross-functional teams to enhance and evolve the Payables Products, ensuring operational efficiency, regulatory compliance, and improved client and associate experiences. This remote role involves managing a suite of products including Fraud Control Services, Check Print, and Controlled Disbursement Account, while collaborating with various internal teams to set strategic roadmaps and drive product profitability.

Responsibilities

• Maintain necessary documentation for Payables Products, e.g. Standards, Product Sheets, etc.
• Partner with sales and client relationship teams to understand client pain points and business challenges to drive product enhancements via internal processes, e.g. business case development, product roadmap maintenance, risk remediation.
• Research and understand trends in payments industry to incorporate new capabilities and offer an efficient client and associate experience.
• Partner with Risk and Compliance to satisfy tasks, audits and assessments required by a LFI as determined by Enterprise policies and procedures.
• Serve as primary point of contact for the relationship with the Payables product vendors and influence vendor's product roadmap.

Requirements

• Bachelor's Degree with 5+ years of Banking or Financial Services experience OR HS Diploma/GED with 9+ years of Banking or Financial Services experience
• 5+ years in Product Management
• Knowledge of Money Movement products, including U.S. Domestic clearing and settlement systems, particularly checks
• Experience in Accounts Payable routines and key metrics for large corporates and mid-market clients
• Expertise in product management and product ownership
• Experience in financial services and financial product management
• Understanding of the regulatory environment for Checks
• Experience in vendor management

Nice-to-haves

• MBA

Benefits

• Comprehensive benefits program for full-time associates (20+ hours)
• Customized offerings designed to support families
• Variable incentives, bonuses, and other awards as outlined in the offer of employment