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Healthpeak Propertiesposted 7 days ago
Nashville, TN
Real Estate

About the position

The Commercial Property Manager (PM) will be responsible for a portfolio of Outpatient Medical properties in their designated location. The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:

Responsibilities

  • Develop and maintain working relationships with our healthcare partners, decision makers and tenants
  • Schedule ongoing meetings with tenants to review property operations and to maintain satisfaction
  • Address tenant concerns quickly, professionally, and economically
  • Coordinate and implement portfolio specific tenant outreach programs
  • Coordinate annual tenant survey process, including annual action plan implementation
  • Coordinate all phases of pre- and post-move in process
  • Develop annual operating budgets, reforecasts, for each property with focus on excellent maintenance of asset while also understanding impact on NOI and performance within larger portfolio
  • Prepare monthly financial reporting package providing explanation and details for expense variances and accounts receivable issues/activity
  • Regularly review tenant aging report, follow up on delinquent payments and recommend legal action when necessary
  • Manage tenant improvement project process that do not require permits
  • Maximize recoverable income on a property-by-property basis
  • Prepare and submit 5-year capital plan for approval
  • Review and approve vendor invoices
  • Tour and inspect each property on a regular basis, (at a minimum 50% of time each week on properties), to assess and evaluate conditions, performance, expectations, and compliance
  • Coordinate inspections for each building with engineering team and vendors to correct any identified issues
  • Tour vacant space and support leasing efforts
  • Oversee Facility Maintenance Team and work directly with Chief Engineer/Supervisor on building and team strategies and plans to ensure continuity of building operations
  • Regularly review vendor performance and communicate and coordinate with account manager to ensure highest level of service
  • Recognize, troubleshoot, and resolve day to day issues which may be or may not be apparent in existing systems and processes
  • Coordinate and interact with Project Management, Construction Management and/or Facilities Team on tenant improvement and capital projects
  • Directly manage and coordinate tenant improvements and capital projects within role's expectations
  • Attend construction meetings
  • Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update MRI and current work order portal, etc.)
  • Assist with acquisitions and dispositions, as required
  • Perform administrative duties as necessary
  • Perform other duties as assigned
  • Sustain a high level of confidentiality with all company information
  • Ability to travel in-state - 30%
  • Support and adhere to Healthpeak's corporate compliance policies and procedures

Requirements

  • Must have experience managing commercial real estate in a full-time capacity
  • Experience in healthcare property management strongly preferred
  • Bachelor's degree in marketing, Business, Real Estate, Finance, and/or Accounting
  • A professional designation from BOMA, IREM, or CCIM preferred
  • Experience in the analysis of operational and financial data
  • Possess strong initiative and sense of personal responsibility
  • Ability to establish and maintain rapport with the business community and interact with various levels of professionals
  • Experience balancing and accurately prioritizing the needs of multiple leaders
  • Excellent written and verbal communication skills
Hard Skills
Work Order
2
Business Communication
1
Commercial Real Estate
1
MRI
1
Project Management Office
1
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Soft Skills
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