Commercial Property Manager

Nashville, TN

Real Estate

About the position

The Commercial Property Manager (PM) will be responsible for a portfolio of Outpatient Medical properties in their designated location. The ideal candidate will have experience with healthcare facilities and have a proven track record of managing relationships with key members of healthcare systems. Responsibilities include but are not limited to:

Responsibilities

• Develop and maintain working relationships with our healthcare partners, decision makers and tenants
• Schedule ongoing meetings with tenants to review property operations and to maintain satisfaction
• Address tenant concerns quickly, professionally, and economically
• Coordinate and implement portfolio specific tenant outreach programs
• Coordinate annual tenant survey process, including annual action plan implementation
• Coordinate all phases of pre- and post-move in process
• Develop annual operating budgets, reforecasts, for each property with focus on excellent maintenance of asset while also understanding impact on NOI and performance within larger portfolio
• Prepare monthly financial reporting package providing explanation and details for expense variances and accounts receivable issues/activity
• Regularly review tenant aging report, follow up on delinquent payments and recommend legal action when necessary
• Manage tenant improvement project process that do not require permits
• Maximize recoverable income on a property-by-property basis
• Prepare and submit 5-year capital plan for approval
• Review and approve vendor invoices
• Tour and inspect each property on a regular basis, (at a minimum 50% of time each week on properties), to assess and evaluate conditions, performance, expectations, and compliance
• Coordinate inspections for each building with engineering team and vendors to correct any identified issues
• Tour vacant space and support leasing efforts
• Oversee Facility Maintenance Team and work directly with Chief Engineer/Supervisor on building and team strategies and plans to ensure continuity of building operations
• Regularly review vendor performance and communicate and coordinate with account manager to ensure highest level of service
• Recognize, troubleshoot, and resolve day to day issues which may be or may not be apparent in existing systems and processes
• Coordinate and interact with Project Management, Construction Management and/or Facilities Team on tenant improvement and capital projects
• Directly manage and coordinate tenant improvements and capital projects within role's expectations
• Attend construction meetings
• Ensure operational compliance (i.e., vendor contract reviews, insurance certificate compliance, tenant contact audit, update MRI and current work order portal, etc.)
• Assist with acquisitions and dispositions, as required
• Perform administrative duties as necessary
• Perform other duties as assigned
• Sustain a high level of confidentiality with all company information
• Ability to travel in-state - 30%
• Support and adhere to Healthpeak's corporate compliance policies and procedures

Requirements

• Must have experience managing commercial real estate in a full-time capacity
• Experience in healthcare property management strongly preferred
• Bachelor's degree in marketing, Business, Real Estate, Finance, and/or Accounting
• A professional designation from BOMA, IREM, or CCIM preferred
• Experience in the analysis of operational and financial data
• Possess strong initiative and sense of personal responsibility
• Ability to establish and maintain rapport with the business community and interact with various levels of professionals
• Experience balancing and accurately prioritizing the needs of multiple leaders
• Excellent written and verbal communication skills