Commercial Property Manager

University City Housing Company - Bala Cynwyd, PA

Full-time - Mid Level

Bala Cynwyd, PA

Real Estate

About the position

University City Housing (UCH) is a Philadelphia-based Property Management Company that specializes in buying, renovating, maintaining, and managing real estate for long-term investment. With a portfolio that includes over 4,000 residential apartments and 250,000 square feet of commercial space in Philadelphia and its suburbs, UCH is committed to providing quality living and working experiences. Since its inception in 1967, UCH has built a reputation for excellence in management services, leasing, and maintenance, supported by a team of dedicated employees. The company values career development and growth, as evidenced by its long-tenured staff and commitment to employee engagement through community-building events. The Property Manager role is crucial for overseeing the fast-paced operations of Main Line Commercial and Residential Buildings in Bala-Cynwyd, PA. The ideal candidate will be detail-oriented, customer-focused, and capable of managing multiple projects simultaneously. The primary responsibility of the Property Manager is to ensure the physical integrity of the building while maintaining tenant and employee satisfaction. This role requires exercising good judgment under pressure and prior experience in property management is essential. The Property Manager will be responsible for managing day-to-day operations, maintaining occupancy levels, processing payroll, overseeing maintenance and repairs, managing broker relationships, and ensuring compliance with Fair Housing laws. Additionally, the Property Manager will implement preventive maintenance programs, improve resident satisfaction, and oversee financial performance, among other duties.

Responsibilities

• Manage and support all day-to-day operations of the property, including leasing.
• Maintain occupancy levels desired by management company.
• Process payroll for appropriate team members.
• Oversee maintenance and repairs, including turnovers and contractor oversight.
• Oversee broker relationships.
• Manage commercial lease renewals.
• Conduct pre-moveout walk-throughs.
• Implement and uphold current preventive maintenance programs.
• Improve resident satisfaction and retention.
• Review and approve all facility invoices.
• Serve as a representative in court proceedings.
• Oversee financial performance.
• Monitor compliance with Fair Housing laws.
• Oversee capital improvements.
• Implement and follow company policy and procedures, including record-keeping and management of appropriate information in property management software system.
• Physically walk and inspect properties on a regular basis.
• Maintain awareness of local market trends and conditions.
• Oversee snow and ice removal.

Requirements

• Bachelor's Degree from an accredited college or university preferred.
• Valid Driver's License and vehicle.
• Excellent communication skills.
• Working knowledge of Fair Housing laws.
• Prior management experience preferred, including training, supervising, hiring, and terminating staff.
• Leasing and sales experience.
• Certified Apartment Manager (CAM) preferred.
• Multi-Family industry experience preferred.
• Technically proficient in MS Outlook, Word, Excel, and other computer/software systems.
• Maintain availability for emergencies, on-call duties, resident functions, and weekend touring as needed.

Nice-to-haves

• Experience in supervising staff.
• Experience in property management.

Benefits

• 401(k) with up to 4% employer match
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Comprehensive Health Insurance - Medical, Dental, Vision
• Paid Time Off (vacation, sick, 9 holidays, 2 floating holidays)
• Employer-paid Short-term Disability
• Voluntary Long-term Disability
• Voluntary Life Insurance
• Voluntary Hospital Indemnity Insurance
• Annual Awards & Recognition
• Company Paid Certifications & Licensing
• Employee Referral Program
• Apartment Discount Available