COMMERCIAL SALES MANAGER

AutoZone - New Milford, CT

Full-time - Entry Level

New Milford, CT

Motor Vehicle and Parts Dealers

About the position

The Commercial Sales Manager (CSM) at AutoZone is responsible for driving commercial sales within their location. This role focuses on developing and maintaining positive relationships with commercial customers, ensuring efficient product delivery, and providing exceptional customer service. The CSM is expected to have expert knowledge of automotive parts and inventory, and to exceed customer expectations by delivering outstanding service.

Responsibilities

• Achieve growth and hit sales targets by successfully maintaining and developing commercial sales.
• Develop new accounts through face-to-face and telephone contact with potential customers.
• Act as the primary contact for commercial customers and maintain open lines of communication.
• Ensure efficient delivery of products by planning delivery routes and managing drivers.
• Generate appropriate delivery documentation for each delivery.
• Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry.
• Conduct research to guarantee the customer is offered the 'right part for the right price'.
• Maintain records and billing for commercial accounts, process returns, and reconcile accounts.
• Visit commercial accounts to ensure they are serviced and deliveries are made as promised.
• Contribute to the AutoZone 'one-team' environment by assisting customers and AutoZoners with various aspects of the business.
• Build and maintain strong relationships with the management team.
• Assist with training and developing drivers, commercial specialists, and other AutoZoners as directed by the SM or DM.
• Maintain a safe working environment and ensure AutoZoners implement safety practices including PPE.
• Follow proper accident and claim procedures and comply with safe driving rules and procedures.
• Properly maintain vehicle(s) and report maintenance issues.

Requirements

• High School Diploma or equivalent.
• Basic knowledge of automotive parts is required.
• Effective leader with excellent communication skills and strong decision-making abilities.
• Excellent selling skills.
• Ability to lift, load, and deliver merchandise.
• Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekends.

Benefits

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone in-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement