Commercial Sales Manager

AutoZone - Republic, MO

Full-time - Mid Level

Republic, MO

Motor Vehicle and Parts Dealers

About the position

The Commercial Sales Manager (CSM) at AutoZone is responsible for driving commercial sales within their location by developing and maintaining positive relationships with commercial customers. The CSM ensures efficient product delivery, provides exceptional customer service, and maintains expert knowledge of automotive parts and inventory. The role emphasizes exceeding customer expectations and fostering a collaborative team environment.

Responsibilities

• Achieve growth and hit sales targets by successfully maintaining and developing commercial sales.
• Develop new accounts through face-to-face and telephone contact with potential customers.
• Act as the primary contact for commercial customers and maintain open lines of communication.
• Ensure efficient delivery of products by planning delivery routes and managing drivers.
• Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry.
• Maintain records and billing for commercial accounts; process returns and reconcile accounts.
• Visit commercial accounts to ensure service and deliveries are made as promised.
• Contribute to the AutoZone ‘one-team' environment by assisting customers and AutoZoners.
• Build and maintain strong relationships with the management team.
• Assist with training and developing drivers, commercial specialists, and other AutoZoners as directed.
• Maintain a safe working environment and ensure compliance with safety practices.
• Follow proper accident and claim procedures and ensure all Commercial Zoners have approved driver status.
• Properly maintain vehicle(s) and report maintenance issues.

Requirements

• High School Diploma or equivalent.
• Basic knowledge of automotive parts is required.
• Effective leader with excellent communication skills, strong decision-making abilities, and excellent selling skills.
• Ability to lift, load, and deliver merchandise.
• Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.

Benefits

• Competitive pay and paid time off
• Unrivaled company culture
• Medical, dental, vision, life, and short- and long-term disability insurance options
• Health Savings and Flexible Spending Accounts with wellness rewards
• Exclusive Discounts and Perks, including AutoZone In-store discount
• 401(k) with Company match and Stock Purchase Plan
• AutoZoners Living Well Program for mental and physical health
• Opportunities for career growth and tuition reimbursement