Commercial Sales Training Manager-Rare Disease (Remote)

Amgen - Orlando, FL

Full-time - Mid Level

Remote - Orlando, FL

Chemical Manufacturing

About the position

The Manager, Commercial Sales Training is responsible for developing, implementing, and managing the sales training curriculum for UPLIZNA in the United States. This role involves serving as a training lead for the UPLIZNA sales team, focusing on product and disease state training needs. The ideal candidate will thrive in a fast-paced environment and will be responsible for creating strong cross-functional relationships and strategic communications to support the brand strategy.

Responsibilities

• Lead the design, development, and implementation of a training curriculum for UPLIZNA.
• Partner with internal stakeholders to develop and maintain product and brand related sales training resources, workshops, and presentations.
• Design and develop training content independently and with vendors.
• Manage vendors to ensure projects meet objectives, adhere to timelines, and remain within budget.
• Facilitate virtual and live training for sales leaders, strategic account managers, and thought leader liaisons.
• Lead the development process for National Meetings, POAs, and launch meetings.
• Develop and facilitate Train the Trainer sessions with Sales Leaders.
• Manage all aspects of initial sales training, including content development and facilitating live classroom training.
• Track and evaluate new hire performance and communicate progress with sales leadership.
• Identify and establish rapport with Partners within relevant business functions.
• Attend and proactively participate in regular meetings with Partners.
• Proactively identify current and/or emerging performance improvement opportunities.
• Create a positive perception of the team and the Commercial Training and Development organization through consistent delivery of value to Partners.
• Meet with Partners to establish a shared vision for the communication plan.
• Draft communications on behalf of functional Director and solicit feedback.
• Evaluate communication effectiveness.
• Develop, own, and iterate a well-thought-out training strategy and tactical plan for all training initiatives.
• Manage project financials and the vendor process.
• Align with Partners on training objectives and evaluate the effectiveness of the intervention.

Requirements

• Bachelor's Degree required.
• 5-7+ years of experience in a related sales/commercial leadership role and/or experience in a training role required.
• Experience working in the pharmaceutical industry.
• Proven experience in identifying commercial training needs and leadership development strategies.
• Strong strategic planning skills and decision-making skills leading to successful outcomes.
• Ability to collaborate and support cross-functional teams.
• Strong communication and leadership skills.
• Experience in rare disease strongly preferred.
• Experience with severe inflammatory disease, particularly in neurology, strongly preferred.
• Experience working within a matrix organization preferred.
• Proficient in Microsoft Office, SharePoint, and other related project management tools.

Nice-to-haves

• Experience in leadership development strategies.
• Experience in training roles within the pharmaceutical industry.

Benefits

• Comprehensive employee benefits package including health, dental, and vision coverage.
• Retirement and Savings Plan with generous company contributions.
• Life and disability insurance.
• Flexible spending accounts.
• Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
• Stock-based long-term incentives.
• Award-winning time-off plans and bi-annual company-wide shutdowns.
• Flexible work models, including remote work arrangements.