Commercial Service Manager

$60,000 - $70,000/Yr

Orkin - Brecksville, OH

Full-time - Entry Level

Brecksville, OH

Administrative and Support Services

About the position

The Commercial Service Manager at Orkin is responsible for leading a service operation, ensuring high-quality pest management services while developing and motivating a team of Orkin Pros. This role combines technical knowledge with strong interpersonal skills to build customer trust and satisfaction, ultimately driving revenue growth. The position offers significant career growth potential and a comprehensive benefits package.

Responsibilities

• Lead an entire service operation upon completion of paid training
• Motivate the service team to consistently provide world-class service
• Assist with recruiting top talent on the service team
• Train and develop Orkin Pros through hands-on management
• Lead training meetings
• Oversee our Orkin Pro Ride-A-Long program
• Ensure customer expectations are met or exceeded through inspections, proposed course of action and delivery of outstanding customer service every time
• Monitor scheduling, routing, and inventory to drive efficiencies and productivity

Requirements

• Sales experience preferred
• High School Diploma or equivalent required
• Valid driver's license required with a good driving record
• Ability to pass a drug screen and background check is required
• Ability to obtain the appropriate pesticide license/certification if required (company paid)
• Ability to work in the field independently and interact with clients

Nice-to-haves

• Experience in customer service
• Leadership experience

Benefits

• Competitive earnings and a company vehicle with gas card
• Compensation range is $60,000-$70,000 annually
• Company provided iPhone and iPad with sales software
• Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
• 401(k) plan with company match, employee stock purchase plan
• Paid vacation, holidays, and sick leave
• Employee discounts, tuition reimbursement, dependent scholarship awards
• Industry leading, quality, comprehensive training program