Commercial Solutions Engineer

$45,000 - $200,000/Yr

Shi International Ltd - Austin, TX

Full-time - Mid Level

Austin, TX

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

The Commercial Solutions Engineer is a customer-facing technology generalist responsible for uncovering and developing opportunities in data center, edge, core, cloud, and security technologies. This role involves a consultative approach to understand how technology enables business, ensuring account retention, and driving sales in various solution practice areas. The position requires collaboration with sales teams and technical decision-makers to deliver comprehensive solutions that meet customer needs.

Responsibilities

• Responsible for the Solution Practice sales quota in their territory/pod
• Take ownership of the sales pipeline for Solution Practice opportunities
• Engage with customers to ensure account retention and penetrate multiple lines of sales entry
• Collaborate, develop and execute strategy for top prospects with the sales team
• Ongoing training and learning to understand the company services offerings
• Collaborate and engage with multiple layers of contacts within an organization
• Drive the sales process of the solution, including identifying opportunities and closing
• Build the region/territory based on strategic account planning
• Demonstrate leadership to ensure comprehensive solutions that meet customer expectations
• Build strong relationships and trust with technical decision makers and executive stakeholders
• Deliver a world-class customer experience according to company standards
• Develop relationships with Local Technology Community and customer technical personnel
• Educate and develop sales teams on technical selling and technology trends
• Mentor and guide Technology Advisors in the Advanced Solutions Group

Requirements

• Bachelor's degree or equivalent work experience
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions
• Strong knowledge of Virtualization technologies and Hypervisors
• Expertise in mainstream technologies including Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
• Experience with Public and Private Cloud Solutions
• Ability to train and disseminate information within an Area or Operation
• Consultative approach to cloud, virtualization, storage, networking, and servers technology
• Proficient with Microsoft Office Products

Nice-to-haves

• Ability and desire to work within a team environment
• Excellent written and verbal communication skills
• Ability to communicate complex subject matter
• Strong problem solving, organizational, and time management skills
• Management/Leadership Skills
• Ability to motivate and mentor

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401K
• Flexible spending account