Commissary Operations Manager

$43,888 - $43,888/Yr

Keefe Group - Raiford, FL

Full-time - Mid Level

Raiford, FL

Merchant Wholesalers, Nondurable Goods

About the position

The Commissary Operations Manager is responsible for overseeing all aspects of commissary operations within a correctional facility. This includes managing staff, inventory control, and ensuring compliance with facility regulations. The role requires strong leadership skills and the ability to maintain a safe and efficient working environment while providing services to inmates.

Responsibilities

• Manage all aspects of supervising, training, scheduling, and disciplining commissary staff.
• Manage and account for all aspects of on-site inventory control including ordering, receiving, stocking product, and processing orders.
• Ensure all employees know and follow all rules, regulations, policies, and procedures of the correctional facility.
• Ensure commissary menus and order forms are distributed to customers in accordance with the approved schedule.
• Collect and process completed order forms.
• Resolve and respond to all inmate grievances within 48 hours of receipt.
• Ensure all credited product is returned back into inventory properly.
• Advise KCN Manager of any changes to the approved schedule.
• Perform and report weekly audit of high security items.
• Maintain an open relationship and act as a liaison with Department of Corrections and Keefe Commissary Network.
• Attend weekly, monthly, quarterly Department of Corrections staff meetings at the correctional site as required.
• Process weekly time sheets for submission to payroll and maintain attendance calendars and employee files for on-site staff.
• Perform required Employee Performance reviews for commissary staff.
• Maintain all KCN areas/equipment/products in a neat, clean, and orderly manner and maintain American Correctional Association & American Jail Association standards/guidelines when applicable.
• Attend required annual on-site security classes and remain current in required certifications.
• Ensure all employees follow the policies and procedures outlined in the Personnel Policies and Benefits Summary and the KCN Best Business Practices Guide.
• Complete miscellaneous duties assigned by KCN Management.

Requirements

• High School Diploma or GED
• Minimum one (1) year of management or supervisory experience in food, retail, or related environment
• Good computer skills including Excel
• Current management experience needed

Nice-to-haves

• Previous warehouse management experience preferred
• Experience supervising the use and operation of a variety of warehouse equipment preferred
• Experience with safety procedures as applied to warehouse operations

Benefits

• 401(k) matching
• AD&D insurance
• Disability insurance
• Health insurance
• Paid time off
• Prescription drug insurance
• Vision insurance