Commissioner of The Revenue Assistant Deputy

Arlington County, VA - Arlington, VA

Full-time - Mid Level

Hybrid - Arlington, VA

Executive, Legislative, and Other General Government Support

About the position

This Assistant Deputy is responsible for overseeing the day-to-day operations within the Office of the Commissioner of Revenue (COR), Business Tax Division. The employee reports to and acts as the Deputy Commissioner in his/her absence and assists the Deputy to develop and implement long and short-range plans and scheduling of comprehensive tax programs for the Division. This employee provides day-to-day supervision and training to staff; manages special projects; provides technical expertise and information updates regarding new or amended tax laws to staff, the public and other County government staff; and resolves complex tax issues.

Responsibilities

• Assisting in the development and implementation of technical guidelines that interpret complex tax codes and are used to determine tax liabilities for businesses and individuals
• Assisting in the development of auditing, field inspection and automated systems, procedures and standards to ensure compliance with the law and tax assessments
• Directing and administering the annual audit program, including identifying project goals and monitoring progress; creating, assigning, and monitoring the audit candidate selection reports and final audits selected
• Assisting in or directing the preparation of statistical and operational reports and maintaining statistical information concerning the work or status of the program
• Researching accounts and reconciling with the Treasurer's Office in instances where customers have large credits (payments) but no tax assessments; reviewing and processing bank franchise returns; reviewing, analyzing, and distributing Virginia sales tax reports and Virginia income tax filings (Schedules C and E)
• Assisting in establishing and enforcing office policies and procedures; recommends changes as necessary; sets standards of customer service for the Division that reflect the goals and objectives of the Commissioner of Revenue's Office
• Administering human resource management responsibilities
• Assisting the Business Tax Deputy with the Arlington County IT department to leverage technology and IT systems to facilitate process improvements
• Maintaining liaison with County Departments, State, Federal and County officials, advising Fiscal Analysis Division of revenue flow, and exchanging ideas with taxing officials in other jurisdictions
• Consulting with customers, resolving tax, legal and fiscal issues, involving investigation, research and recommendations; and meeting with taxpayers regarding escalated issues
• Meeting and providing answers to tax payers' concerns regarding sensitive issues such as County policy and existing, new or planned programs
• Meeting with business representatives to disseminate information concerning the County's tax program and to encourage full, voluntary cooperation.

Requirements

• Bachelor's degree in business administration, public administration, or related field, including some accounting courses
• Significant responsible experience in tax work, including working with Federal, State and local government laws, planning, implementing, and evaluating work systems, and performing liaison work with government officials and citizens.

Nice-to-haves

• Monitoring the work of professional staff
• Managing process improvement work
• Virginia and Arlington County tax code interpretation and application
• Conducting tax field audits
• Monitoring and evaluating customer service processes
• Certifications such as: Project Management Professional (PMP), Certificate in Leadership Excellence (CLE), Certified Public Accountant (CPA), Certified Internal Auditor (CIA)

Benefits

• Hybrid work environment
• Telework available for this position