Commissions Analyst

$122,000 - $136,000/Yr

Front - San Francisco, CA

Full-time - Mid Level

Remote - San Francisco, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

The Commissions Analyst will lead the implementation, administration, and management of global sales compensation plans at Front. This role involves ensuring accurate calculations of commissions payouts, maintaining compliance with company policies, and serving as the primary point of contact for commissions-related inquiries. The analyst will collaborate with various departments to align compensation plans and present insights to executive leadership, driving continuous improvement initiatives to enhance program effectiveness.

Responsibilities

• Lead the implementation, administration, and management of sales compensation plans globally.
• Prepare and ensure accurate calculation of the monthly and quarterly commissions payout.
• Distribute and track completeness of compensation plan sign-off from sales personnel to ensure compliance with company policies.
• Serve as the point of contact for all commissions-related questions and provide timely answers to the sales and sales management teams.
• Implement, administer, and manage compensation plans in Captivate IQ.
• Build documentation to effectively handle all commissions-related processes.
• Document approvals and support materials for any adjustments that will result in changes to pay.
• Assist in drafting policies and procedures around adjustments.
• Maintain, document, and adhere to internal controls to ensure Sox and policy compliance.
• Partner with Finance, HR, Sales, and other departments to ensure seamless execution and alignment of compensation plans.
• Present regular reports and insights to executive leadership, providing actionable recommendations on sales compensation design and execution matters.
• Lead continuous improvement initiatives to streamline processes and enhance efficiency.

Requirements

• 5+ years of high-tech company experience (SaaS/Cloud model preferred) in Finance or accounting with a minimum of 3 years' experience as a commissions administrator.
• BS/BA in accounting, finance, economics, or other quantitative fields preferred.
• Minimum of 2-3 years' experience with Captivate IQ or similar compensation tool is required.
• Very strong Microsoft Excel skills and passion for new technologies.
• Experience with CRM/HRIS systems like Salesforce and Workday is preferred.
• Excellent written and verbal communication skills.
• A team player with a positive, 'can do' attitude.
• Ability to work independently and multi-task in a dynamic setting while maintaining accuracy and delivering against deadlines.
• Motivated to work cross-functionally in a role which supports multiple business partners.
• Superior analytical and strategic thinking abilities, with an unwavering attention to detail and a relentless drive for excellence.
• Outstanding communication and interpersonal skills, with the ability to influence, negotiate, and build strong relationships with stakeholders at all organizational levels, including C-suite executives.
• Mastery of sales compensation systems, with a proven ability to leverage technology for strategic advantage.
• Highly adaptable, with a proven ability to thrive in a fast-paced, dynamic environment and manage multiple high-priority projects simultaneously.

Nice-to-haves

• Experience with Captivate IQ or similar compensation tool is preferred.
• Experience with CRM/HRIS systems like Salesforce and Workday is preferred.

Benefits

• Competitive salary
• Equity (post-series D & backed by top VCs)
• Private health insurance, including plan options at no cost to employees
• Focus Fridays
• Flexibility to work from home 3 days/week
• Mental health support with Workplace Options
• Family planning support with Maven
• $100 per month Lifestyle Stipend for fitness and activities
• Wellness Days - an additional day off on months with no holidays
• Holiday Break - offices closed from Christmas to New Year's Day