Communication Change Manager

ASGN - Boston, MA

Full-time - Mid Level

Boston, MA

Administrative and Support Services

About the position

The Communication Change Manager plays a critical role in facilitating business process changes associated with a new financial solution within the organization. This position is part of the Organizational Change Management (OCM) workstream and is responsible for ensuring that agency staff understand and adopt new processes and functionalities. The successful candidate will work closely with various stakeholders to promote readiness for the new solution, assess impacts, and implement effective change management strategies.

Responsibilities

• Articulate the vision and rationale of the BEST Program to agency managers and end-users.
• Promote the adoption of new enterprise functionality supported by the new solution.
• Provide guidance to agencies migrating to the new solution, assisting them in understanding policy and procedure changes.
• Assess agency readiness for go-live by maintaining a checklist of necessary tasks.
• Maintain a list of technical tasks that must be completed by each agency for go-live.
• Partner with BEST Technical workstream to identify security roles for agency end-users.
• Communicate clearly and concisely with diverse audiences, both orally and in written form.
• Create and administer organizational change assessments to gauge agency impacts and readiness.
• Facilitate change network meetings and educational sessions with agency stakeholders and end-users.
• Develop and maintain effective relationships with program team members, agency employees, and stakeholders.

Requirements

• Bachelor's degree in a related field.
• 3 - 5 years' experience with change management coordination in a large organization.
• Experience with transformational change initiatives and preparing people for technology change.
• Strong organizational, analytical, and communication skills.
• Ability to influence others and move toward a common vision or goal.
• Excellent business interview skills with the ability to actively listen, analyze, and synthesize information.
• Well-developed presentation and interpersonal skills.
• Experience using computer-based tools including Visio, MS Word, Excel, PowerPoint, and Outlook.

Nice-to-haves

• Basic understanding of financial business process functions in large public sector organizations, including GAAP reporting and federal grants management.

Benefits

• 401K
• Medical/health benefits options
• W2 hourly rate
• Weekly pay
• Direct deposit