Communication Dispatcher II - City Distribution Division - SFPUC (1705)

$76,502 - $92,976/Yr

City & County of San Francisco - San Francisco, CA

Full-time - Entry Level

San Francisco, CA

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

About the position

The Communications Dispatcher II role at the San Francisco Public Utilities Commission (SFPUC) is a temporary position responsible for providing dispatch support to managers, supervisors, field crews, and operations personnel within the City Distribution Division. This position plays a critical role in managing water-related emergencies and ensuring effective communication across various departments, contributing to the efficient operation of the water distribution system in San Francisco.

Responsibilities

• Generate service requests for water-related emergencies and notify stakeholders.
• Operate Centracom radio console to communicate with field units and make announcements on the public address system.
• Respond to mark and locate requests and communicate response efforts to the City claims department.
• Coordinate vehicle relocates and submit emergency excavation permits for water emergencies.
• Log all emergency response activities and document incidents in the electronic log system.
• Make personnel calls for overtime on behalf of supervisors and operators.
• Operate main entry gates and monitor surveillance equipment and intrusion alarms.

Requirements

• Two years of verifiable experience operating a two-way radio communications base station, or a combination of two years of experience operating a multi-line telephone and a two-way radio communications base system, with at least one year of experience operating a two-way radio base station.
• Proficiency in Microsoft Office Suite and experience using electronic database systems and computerized maintenance management systems (CMMS).
• Knowledge of Citywide reporting procedures and emergency response programs.

Nice-to-haves

• Experience in emergency response coordination.
• Familiarity with water distribution systems and operations.

Benefits

• Competitive hourly wage ranging from $36.78 to $44.70.
• Opportunity to work in a dynamic and essential public service role.