Providence
posted 3 months ago
Providence Health & Services is seeking a Communication Senior Manager, Digital Reputation to lead the digital reputation strategy and manage review and response programs across various geographic regions, facilities, and medical groups. This role is pivotal in collaborating with cross-functional teams, internal and external partners, and vendors to execute reputation management initiatives effectively. The successful candidate will analyze insights, trends, data, and reports to create optimal customer experiences and identify opportunities for strengthening the organization's online presence. Additionally, the Communication Senior Manager will be responsible for developing and delivering presentations that effectively communicate strategies and priorities to diverse stakeholders, ensuring that the organization's voice is represented accurately and positively in the digital space. This position is fully remote for applicants residing in Washington, Oregon, or California, allowing for flexibility while contributing to a mission-driven organization. The role requires a strong background in communication, public relations, or marketing, with a focus on healthcare experience. The ideal candidate will have a proven track record of managing successful communication programs and business relationships, particularly in highly matrixed and geographically dispersed organizations. This position not only demands excellent writing and editing skills but also a deep understanding of the healthcare landscape and the ability to navigate complex communication challenges effectively.