Communications and Outreach Coordinator

$55,000 - $60,000/Yr

Advantage Care Health Centers - Brookville, NY

Full-time - Entry Level

Brookville, NY

About the position

The Communications and Outreach Coordinator is responsible for developing and implementing outreach strategies to connect with uninsured, under-insured, and medically underserved populations. This role focuses on expanding access to essential health services through community engagement, education, and collaboration with various organizations and stakeholders.

Responsibilities

• Develop and implement a comprehensive and innovative community outreach plan targeting individuals, corporations, schools, places of worship, and other organizations.
• Conduct research and collaborate in developing strategic plans based on a thorough needs assessment to expand Advantage Care's presence and reach more underserved patients.
• Organize and host community events, presentations, and workshops.
• Educate prospective patients about obtaining essential support services such as Medicaid, Exchange, and other managed care health insurance coverage.
• Facilitate ongoing community and center-based patient registration with participating insurance companies.
• Connect patients to social care networks to address health-related social needs.
• Liaise with insurance companies to review panels and promote patient enrollment in the health center.
• Obtain linkage agreements with community partners.
• Serve as an ambassador of the mission of Advantage Care as a Federally Qualified Patient Centered Medical Home (PCMH) in all interactions with current and potential partners.
• Oversee and schedule website updates and strategic/digital marketing/event campaigns to ensure adherence to campaign, event, and calendar deadlines.
• Collaborate with marketing agencies to support initiatives that assist in the expansion of Advantage Care's brand and overall presence.
• Manage online communities to ensure respectful and appropriate engagement.
• Assist in fundraising efforts and grant applications.
• Track, document, and report on community outreach and engagement activities.
• Provide regular updates to management on outreach activities and progress towards goals.
• Support government and patient advocacy efforts that ensure participation in educational opportunities.
• Liaison with CHCANYS Advocacy team.
• Liaise with patient satisfaction vendor.
• Perform other duties as requested by supervisor.

Requirements

• Associate's degree required; bachelor's degree preferred.
• Minimum 1 year of community outreach and marketing experience.
• Ability to communicate in English and Spanish, both orally and written preferred.
• Proficiency in Microsoft Office and EMR experience preferred.
• Reliable transportation and valid Driver's License.
• Basic knowledge of target populations' ethnic and medical needs.
• Strong interpersonal and communication skills; demonstrates empathy and cultural sensitivity.
• Ability to relate to patients and community organization representatives.
• Works independently and in a multi-disciplinary team with medical and mental health professionals.
• Experience in case management, data management, and event planning.

Nice-to-haves

• Proficiency in Microsoft Office; EMR experience preferred.

Benefits

• Full-time position with a salary range of $55,000 - $60,000 a year.