COMMUNICATIONS MANAGER

City Of West Lafayette - West Lafayette, IN

Full-time - Mid Level

West Lafayette, IN

Justice, Public Order, and Safety Activities

About the position

The Communications Manager is responsible for coordinating and implementing strategic communications and marketing initiatives within the organization. This role involves managing social media accounts, collaborating with various departments, maintaining the organization's website, and producing a range of marketing and promotional materials. The Communications Manager will also play a key role in organizing events, drafting official speeches and press releases, and fostering strong relationships between the organization and the community.

Responsibilities

• Manages and monitors social media accounts and develops social media strategies.
• Creates schedule and publishes content across various platforms.
• Collaborates with all departments to develop content for communications channels.
• Plans, publishes, and reviews content based on departmental strategies.
• Monitors and updates website content and provides strategic advice for improvements.
• Develops and maintains an editorial calendar for timely content dissemination.
• Assists in writing official speeches, presentations, and press releases.
• Writes and edits various marketing materials, including brochures, flyers, and banners.
• Researches, writes, and edits the organization's external newsletter.
• Assists in building partnerships with the community through project communication and special events.
• Organizes media events such as news conferences and award ceremonies.
• Attends meetings to stay informed of city plans and activities.
• Collaborates with departments on relevant content planning topics.
• Records live events and ensures high-quality documentation.
• Develops and maintains documentation for all projects within the department.
• Conducts media training for staff and provides ongoing coaching.
• Adheres to the organization's policies and standards while maintaining attendance.
• Ensures all work meets or exceeds the organization's expectations.
• Demonstrates professionalism in all communications with customers and vendors.
• Completes ongoing training concepts and applications as required.
• Continuously meets the organization's values in daily interactions.
• Performs other duties as assigned.

Requirements

• Minimum of three (3) years of relevant work experience is required.
• A bachelor's degree in marketing, communications, or a closely related field is preferred.
• Strong written and verbal communication skills.
• Excellent editing and content creation skills.
• Proficiency in social media management.
• Excellent organizational and project management abilities.
• Strong interpersonal skills and the ability to build relationships with diverse stakeholders.
• Experience in event planning and coordination.
• Ability to conduct media training and provide coaching.
• Familiarity with website management and content strategy.
• Ability to work independently and in a team environment with minimum supervision.
• Effectively sets priorities and adheres to deadlines.
• Demonstrates strong computer skills, particularly in Microsoft Office.