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Baldwin County - Robertsdale, AL

posted 2 months ago

Full-time - Entry Level
Robertsdale, AL
Utilities

About the position

The Communications Officer at the Baldwin County Sheriff's Office is responsible for processing emergency and non-emergency calls, dispatching law enforcement and emergency units, and maintaining communication with mobile units. This role requires effective communication skills and the ability to work in a high-stress environment while adhering to established procedures and priorities.

Responsibilities

  • Process emergency and non-emergency calls received via radio and telephone.
  • Dispatch law enforcement and emergency units in response to requests for service.
  • Provide confidential criminal history data through a computer system.
  • Maintain the status and location of mobile units and personnel.
  • Record details of calls, dispatches, and messages.
  • Relay information and messages to and from emergency sites and law enforcement agencies.
  • Scan status charts and computer screens to determine available emergency units for dispatch.
  • Enter, update, and retrieve information from teletype networks and computerized data systems.
  • Maintain access to and security of highly sensitive materials.

Requirements

  • High school diploma or equivalent.
  • Valid driver's license.
  • Strong communication skills.
  • Ability to pass a criminal background check and pre-employment drug screen.
  • Ability to pass an online exam.

Nice-to-haves

  • Knowledge of the geography of Baldwin County.
  • Experience in telecommunications systems.
  • Familiarity with emergency response protocols.

Benefits

  • Full-time position with a competitive hourly wage.
  • Opportunities for training and skill development.
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