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Citizens Bankposted 4 months ago
$42,224 - $42,224/Yr
Full-time - Entry Level
Robertsdale, AL
Credit Intermediation and Related Activities
About the position
The Communications Officer position at the Baldwin County Sheriff's Office involves processing emergency and non-emergency calls, dispatching law enforcement and emergency units, and maintaining communication with mobile units. This role requires effective communication skills and the ability to work in a high-stress environment, ensuring timely and appropriate responses to various situations.
Responsibilities
- Receive incoming telephone or alarm system calls regarding emergency and non-emergency police information.
- Question callers to determine their locations and the nature of their problems to determine type of response needed.
- Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures.
- Record details of calls, dispatches and messages.
- Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals and groups requiring notification.
- Scan status charts and computer screens, contact emergency response field units to determine emergency units available for dispatch.
- Dispatch units available by radio in response to requests for services according to established priorities and procedures.
- Provide radio service to all mobile units.
- Observe alarm registers and scan maps to determine whether a specific emergency is in the dispatch service area.
- Enter, update and retrieve information from teletype networks and computerized data systems regarding wanted persons, stolen property, vehicle registration and stolen vehicles.
- Maintain access to, and security of, highly sensitive materials.
- Maintain files of information relating to emergency calls such as personnel rosters, and emergency call-out and pager files.
- Provide criminal history information, vehicle information and driver's license information.
Requirements
- High school diploma or GED.
- Must be able to obtain and maintain communication certification.
- Must be willing to work overtime and non-standard hours.
Nice-to-haves
- One-year public safety communication/dispatch experience.
Benefits
- Full-time position with a competitive hourly wage of $20.30.
- Opportunity to work in a critical public safety role.
