COMMUNICATIONS OFFICER

City of Pierre, SD • Pierre, SD

199d

About The Position

As a communications officer you will be working as part of a team operating the Central South Dakota Communication Center. You will be receiving calls for assistance from the public, documenting and dispatching appropriate public safety personnel for those calls. You will also be receiving, processing and sending radio communications for various Law Enforcement Agencies, Emergency Medical Services, and local Fire Departments.

Requirements

• Must have a high school diploma or GED
• Good typing skills
• Ability to remain calm in stressful situations
• Ability to multi-task
• Good communication & public relations skills
• Knowledge of public safety preferred, but not required
• Computer knowledge is helpful
• Must pass a written exam and a hearing test
• Pre-employment drug screening & background check

Nice To Haves

• Knowledge of applicable federal, state, and local statutes and department policies and procedures
• Knowledge of the regulations and procedures of state and national crime information centers
• Knowledge of mapping practices
• Knowledge of public roadways in South Dakota
• Knowledge of radio codes used in public safety work
• Knowledge of dispatching procedures for Law, Fire, and EMS-agencies

Responsibilities

• Operations of the 911 Emergency Dispatch Center
• Receives, processes, dispatches, & records all telephone & radio calls for police, fire, ambulance, and other governmental agencies.
• Receives calls for assistance from the public
• Document and dispatch appropriate public safety personnel as needed
• Monitors and routes incoming messages from national and state computer networks; enters and removes information as requested into NCIC network
• Assists officers by using the NCIC computer system to run criminal, vehicle and driver's license information
• Type incident and other reports, as well as data entry
• Performs other related duties as assigned

Benefits

• Emergency Medical Dispatch Certification
• CPR Certification
• Complete Basic 911 Operator School
• NCIC Certification

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED