Communications Specialist 3

ManpowerGroup - Redmond, WA

Full-time - Mid Level

Remote - Redmond, WA

Administrative and Support Services

About the position

The Communications Specialist 3 will support the Customer Success area within a dynamic research and design team at a leading technology company. This role involves managing communications and logistics for workshops, ensuring a positive customer experience, and developing content for new programs. The ideal candidate will possess strong communication skills and organizational abilities, contributing to the success of high-profile customer engagements.

Responsibilities

• Collaborate with workshop facilitators on workshop needs and logistics, including booking conference facilities and managing catering.
• Create and disseminate a variety of email communications pre-and-post workshop ensuring quality and accuracy.
• Liaise 1x1 via email with workshop attendees to answer questions, set proper expectations, and ensure a positive customer experience.
• Support operations by developing additional content for the program.
• Manage logistics and communications for a new program, including organizing workshops for high-profile customers.

Requirements

• Bachelor's degree in marketing or equivalent training preferred.
• 5-7 years of experience with the Microsoft suite.
• 5-7 years of experience as an Admin Assistant, Event Coordinator, or in related tasks.
• 5-7 years of experience with high-level communications.
• Strong negotiation skills and customer service abilities.

Benefits

• Opportunity to work in a fast-paced environment with unique challenges.
• Engagement with large S&P 500 customers, providing high visibility to executives.
• Experience in a new and unusual program within a leading technology company.
• Collaborative team atmosphere focused on customer success.
• Chance to enhance your skills in logistics and communications management.