Communications Specialist (Operations & Policy Analyst 2)

$59,976 - $91,764/Yr

United States Department of Justice - Washington, DC

Full-time - Entry Level

Remote - Washington, DC

10,001+ employees

Justice, Public Order, and Safety Activities

About the position

The Oregon Department of Justice is seeking to hire a Communication Specialist (Operations and Policy Analyst 2) to serve on its Legal Tools Program Team. The ideal candidate will possess a deep understanding of how information, communication, and media can influence the Agency's culture and enhance the knowledge and education of both staff and customers. This role involves close collaboration with program leadership to recommend strategies, create comprehensive communications plans, and design and write a variety of communication materials aimed at both internal and external audiences. The position is a Limited Duration role through June 30, 2025, with the potential for extension or permanent recruitment if future funding is secured. The selected candidate will be expected to demonstrate strong organizational skills, a collaborative spirit, and a proactive approach to their work. The Department emphasizes the importance of work-life balance and professional development, ensuring that employees are compensated equitably and have opportunities for job satisfaction. Candidates residing in Oregon may have the option to work fully remote or in a hybrid environment, depending on business needs. The Department of Justice is committed to building an inclusive and equitable work environment, valuing diverse perspectives and experiences. This commitment is reflected in the application process, which encourages candidates from diverse backgrounds to apply.

Responsibilities

• Serve as the primary Communications Coordinator for the Legal Tools Program.
• Assess Program communication needs based on the Program Plan, Program goals, and legislative requirements; work with management to develop communication strategies and plans; implement communication plans.
• Research communication strategies and trends; evaluate and summarize findings.
• Interview staff and stakeholders to understand program needs.
• Design, develop, edit, and arrange a variety of communications (e.g., web announcements, articles, reports, memos, audio, video, surveys, publications, etc.) for distribution through communications channels which include email, SharePoint, and website updates.
• Create basic forms for electronic submission on website and intranet.
• Develop procedures for how to access and maintain Program information, material, and communication projects.
• Respond to Program inquiries or questions.

Requirements

• Bachelor's degree in business or public administration, Behavioral or Social Sciences, Finance, Political Science, or any degree demonstrating the capacity for the knowledge and skills; AND two (2) years professional-level evaluative, analytical and planning work that includes communications work.
• Any combination of experience and education equivalent to five (5) years of experience that typically supports the knowledge and skills for the classification, including communications work.
• Strong analytical and communication skills.
• Experience with large IT and/or business transformation initiatives.
• Experience providing audience-specific internal and external communications.
• Experience drafting, editing, and maintaining a publication, website, or other public communication on behalf of their employer.
• Experience with written communications in various formats (e.g., email, letters, promotional, graphic design, narrative reports, instructional materials, and newsletters) and for various mediums (website, print, video, presentations, etc.).
• Ability to communicate respectfully and develop relationships, both verbally and in writing, with a wide range of audiences including employees, managers, external stakeholders, legislatures, and agency partners.
• Knowledge of communication management and business communication practices and the ability to deliver content in multiple formats to a wide range of individuals.
• Experience with publishing in SharePoint.
• Familiarity with Organizational Change Management processes and methodologies.
• Demonstrated commitment to valuing diversity and promoting inclusion.
• Execution, outcome, and deliverable focused.
• Strong organizational, presentation, and customer service skills.
• Effective problem-solving, analytical, and time management skills.
• Skilled listener and communicator.
• Desire and ability to proactively learn and master new technical and business skills.
• Experience collaborating, troubleshooting, and finding solutions to operational needs in a team environment.

Nice-to-haves

• Experience with graphic design tools and software.
• Familiarity with state government operations and policies.
• Knowledge of legal communication practices.

Benefits

• Excellent medical, vision, and dental insurance.
• Pension and retirement programs.
• Work/life balance including 11 paid holidays a year, vacation, sick leave, and personal business leave.
• Competitive benefits package.
• Representation and support by the Service Employees International Union (SEIU).