Kaiser Permanente - Arlington, VA
posted 5 months ago
The Communications Specialist plays a crucial role in the operations of the hospital's communication systems. This position is responsible for managing the hospital's telephone, voice paging, radio paging, and security radio systems. The specialist must respond to and appropriately handle all codes and alarms that terminate in the communications office, ensuring that all communications are managed effectively and efficiently. Additionally, the role involves performing messaging tasks for staff as appropriate, which is vital for maintaining smooth operations within the hospital environment. The ideal candidate for this part-time position will have a high school diploma or equivalent, although this is preferred rather than mandatory. A year of experience as a telephone operator (PBX) is also preferred, providing the candidate with the necessary skills to handle the demands of the role. The position does not require any specific certification or licensure, making it accessible to a wider range of applicants. The work environment is characterized by a well-lighted and ventilated office setting, but it is subject to frequent interruptions. The Communications Specialist must be willing to work beyond normal working hours when requested, demonstrating flexibility and commitment to the role. The position entails minimal occupational exposure to infectious diseases and hazardous materials, but the specialist may encounter patients, family members, co-workers, and visitors in various emotional states, including hostile or upset conditions. Therefore, the ability to cope with mental and emotional stress is essential for success in this position.