Communications Specialist

$55,000 - $85,000/Yr

Ketchikan Indian Community - Ketchikan, AK

posted 4 months ago

Full-time - Entry Level
Ketchikan, AK
101-250 employees
Ambulatory Health Care Services

About the position

The Communications Specialist at Ketchikan Indian Community (KIC) plays a vital role in enhancing the visibility and communication of the Tribe's programs, services, and initiatives. This position is designed for a creative and strategic thinker who can effectively manage multiple tasks and meet various deadlines under pressure. The specialist will work closely with the Communications Manager and other department directors to curate and disseminate content that reflects KIC's voice and brand standards. This includes developing and implementing communication strategies, particularly for social media, and assisting with media outreach and digital content creation. The role requires a strong understanding of KIC's cultural context and the ability to maintain positive relationships with both internal and external stakeholders. In this position, the Communications Specialist will be responsible for creating engaging content for various platforms, including press releases, newsletters, and social media posts. They will also analyze social media trends to improve engagement and respond to public feedback with a focus on resolution and understanding. The specialist will assist in the planning and execution of KIC events, providing support through social media coverage and event photography. Additionally, they will be expected to maintain a high level of professionalism and confidentiality while managing sensitive issues related to the Tribe. The ideal candidate will possess a Bachelor of Science in communications or equivalent experience, along with at least two years of relevant experience in the communications field. They should be proficient in various digital platforms and software, including Microsoft Office, Adobe Creative Suite, and Canva. Strong writing, editing, and interpersonal skills are essential for this role, as is the ability to work independently and collaboratively within a team environment.

Responsibilities

  • Assist the Communications Manager in planning and implementing communication activities.
  • Curate content about KIC's programs, services, events, and story development.
  • Develop and implement communications strategy to enhance social media content creation.
  • Facilitate the resolution of concerns/complaints voiced through comments on social media.
  • Assist with media outreach and digital content creation, including press releases and newsletters.
  • Maintain knowledge of KIC's voice and brand standards, keeping up-to-date with cultural concerns.
  • Review and edit documents and posts to ensure adherence to brand standards and style guides.
  • Collect, analyze, and summarize information and trends in social media to improve engagement.
  • Attend and participate in meetings as requested.
  • Respond to criticism or complaints with positive intent to achieve mutual understanding.
  • Assist with external and internal communications flow, including flyers and reports.
  • Assist with processing and calendaring job requests from Department Directors.
  • Support KIC events through social media, event photography, and presentation support.
  • Collaborate with Canva designers and outside contractors as assigned.
  • Assume manager duties during the absence of the Communications Manager.

Requirements

  • Possess a current valid State of Alaska driver's license with an acceptable record.
  • Bachelor of Science in communications or equivalent related professional experience.
  • Two years of relevant experience in the communications field preferred.
  • Demonstrated ability in related education and/or experience.

Nice-to-haves

  • Knowledge of digital platforms such as Twitter, Facebook, LinkedIn, and Instagram.
  • Knowledge of the Health Insurance Portability and Accountability Act (HIPAA).
  • Experience in video content development.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401K retirement plan
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service