COMMUNICATIONS SPECIALIST

Universal Health Services - Memphis, TN

Full-time - Entry Level

Memphis, TN

10,001+ employees

Hospitals

About the position

The Communications Specialist at Lakeside Behavioral Health System serves as the PBX Operator/Receptionist, responsible for greeting guests and managing the facility's telephone switchboard system. This role is crucial in providing a welcoming environment and ensuring effective communication within the hospital. The position offers opportunities for growth and development within a compassionate and team-oriented organization.

Responsibilities

• Greet guests within the hospital lobby areas.
• Manage the facility telephone switchboard system.
• Provide excellent customer service to callers and visitors.
• Maintain a pleasant and professional demeanor at all times.

Requirements

• High school diploma or equivalent.
• Previous experience with telephone switchboard systems.
• Excellent telephone etiquette and tact.
• Pleasant and audible speech with good enunciation.
• Ability to interact effectively with diverse individuals, including those in crises.

Benefits

• Competitive compensation
• Opportunities for advancement
• Tuition assistance
• Paid time off