Communications Strategist II

Navy Federal Credit Union - Winchester, VA

Full-time - Mid Level

Winchester, VA

Credit Intermediation and Related Activities

About the position

The Communications Strategist is responsible for promoting a unified communications strategy that highlights senior leadership's commitment to employees through various programs and initiatives. This role involves customizing communications for executive leadership, collaborating with management to optimize events and campaigns, and developing effective communication strategies that align with the organization's goals. Excellent skills in crisis communications, content development, and storytelling are essential for success in this position.

Responsibilities

• Develop cohesive communication strategies for important initiatives to produce effective and timely deliverables.
• Consult and collaborate with clients and stakeholders across the organization to build relationships and provide guidance for communication planning.
• Research, write, and support the development of talking points, scripts, emails, and speeches for internal communications for executive leadership.
• Develop communication plans to ensure project and campaign deliverables are met and align communications throughout the credit union.
• Provide creative solutions for high-level internal campaigns and strategies.
• Provide consultative editorial/development services to ensure appropriate copy solutions are used and content accuracy is maintained.
• Analyze quality of work through review of Adobe Analytics summaries/metrics to determine effectiveness of copy materials/methodologies.
• Tailor communications by channel and according to strategy.
• Provide input and/or make recommendations for communications initiatives.
• Lead large-scale projects.
• Perform other duties as assigned.

Requirements

• Significant experience developing and executing large- and small-scale communication campaigns.
• Demonstrated executive maturity and ability to work effectively with senior executives.
• Working knowledge of change management principles and practices.
• Ability to deal tactfully with all levels of the workforce and management, including Executive Leaders.
• Ability to work independently and lead projects with significant impact.
• Ability to work in a fast-paced business environment and manage multiple projects concurrently.
• Expert knowledge of project lifecycles, project management methodologies, and business requirements analysis.
• Expert interpersonal, verbal, and written communications skills.
• Working knowledge of word processing, presentation/project management, and spreadsheet software.
• Expert skill to successfully influence, lead, and guide others towards goals.
• Significant experience in organizational, time management, and problem-solving skills.
• Significant experience in research, analytics, organization, and problem-solving skills.
• Expert copywriting, editing, and proofreading skills, including extensive print and online writing and editorial experience.
• Effective relationship-building skills.
• Effective presentation skills.
• Bachelor's degree in Communications, Journalism, or related field or equivalent combination of experience, education, and training.

Nice-to-haves

• Experience as a speechwriter for high-level executives.
• Working knowledge of Navy Federal products, services, programs, policies, and procedures.
• Working knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives.

Benefits

• Highly competitive pay
• Generous benefits and perks
• Recognition for teams
• Career development opportunities
• Hybrid workplace options