Community Assistant - University Village at Prairie View

American Campus Communities - Prairie View, TX

Part-time - Entry Level

Prairie View, TX

Real Estate

About the position

The Community Assistant (CA) at American Campus Communities plays a vital role in enhancing the living experience for residents by providing exceptional customer service and support. This part-time position involves engaging with residents, conducting tours, and assisting with leasing and marketing efforts, all while adhering to company policies and maintaining a welcoming community environment.

Responsibilities

• Understand, support, and abide by all American Campus Communities policies and procedures while providing unparalleled customer service.
• Conduct and participate in functions related to filling and leasing bed spaces within the community, including making appointments and conducting tours.
• Work a structured administrative shift each week, which may include evenings, weekends, and holidays.
• Participate in the preparation and administration of Turn, Move-In, and Move-Out processes.
• Survey common areas for cleanliness and report any maintenance concerns.
• Plan, attend, document, and evaluate community-wide social, recreational, and educational events.
• Respond to and document resident behaviors that violate laws or lease agreements.
• Encourage respect for individual differences and mediate conflicts among residents.
• Facilitate area meetings and contribute to the community newsletter as requested.
• Exhibit a welcoming and professional attitude when interacting with residents and parents.

Requirements

• Currently enrolled in a degree or certificate program from an accredited college or university.
• Ability to maintain a minimum GPA and class load as determined by property management guidelines.
• Experience in customer service.

Nice-to-haves

• Experience in event planning or community engagement activities.
• Familiarity with social media marketing strategies.

Benefits

• Flexible scheduling options based on academic commitments.
• Opportunity to gain experience in customer service and community management.