This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Community Associate role at IWG involves working closely with customers to create and maintain a supportive community within the workspace center. This position focuses on handling administrative tasks and customer support needs, allowing clients to concentrate on their business operations. The role emphasizes flexibility, customer service, and community engagement in a dynamic work environment.
Responsibilities
- Manage administrative tasks and customer support needs for clients.
- Ensure the workspace is ready for customers at the start of the day.
- Assist customers with various requests, including WiFi changes and package inquiries.
- Handle invoicing and ensure accurate service charges.
- Organize and promote networking events within the center.
- Coordinate with the Community Manager on community activities and events.
- Provide assistance with office equipment and facilities as needed.
Requirements
- Strong customer service skills and experience in a similar role.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Basic administrative skills, including invoicing and service management.
Nice-to-haves
- Experience in a coworking or shared office environment.
- Familiarity with event planning and coordination.
Benefits
- Competitive benefits package.
- Opportunities for career growth and development.
- Work-life balance with flexible working conditions.
