Community Association Manager (59067)

The Habitat - Chicago, IL

Full-time - Mid Level

Chicago, IL

251-500 employees

Construction of Buildings

About the position

The Habitat Company, LLC is a leader in residential multi-family real estate management and development. We are looking for talented individuals to join our team as we continue to expand and develop our company nationwide. We are a multi-state organization of approximately 500 team members specializing in the asset management, property management and project management of market rate, affordable rentals, condominiums and commercial real estate. At The Habitat Company, we believe that it is the quality and experience of our team members that make a difference. Our professional team provides us with the depth of talent and ability that is so crucial to our success. The Community Manager is accountable for all property operations. The purpose of the Community Manager is to effectively manage and coordinate team members, activities and available resources in order to accomplish property objectives as set forth by the Regional Manager and Director of Property Operations. These objectives will include maximizing property values and maintenance of the property's mechanical systems. In addition, the Community Manager will train the Assistant Community Manager to assume all duties in the event of the Community Manager's absence.

Responsibilities

• Conduct all business in accordance with The Habitat Company's policies and procedures, fair housing, Americans with Disabilities Act and all other laws pertaining to residential units as well as all employment laws.
• Assist in formulation of budgets for each upcoming calendar year and stay within the established budget guidelines throughout the year.
• Ensure that all assessments and other income are collected when due, and posted in a timely manner; ensure that all bank deposits are made immediately and reported to the Corporate Office on a daily basis.
• Enforce collection policies and procedures as established by the Board of Directors.
• Maintain the community association's records.
• Responsible for office opening on schedule in accordance to agreed upon hours as set forth by the Board of Directors.
• Attend scheduled corporate management meeting or board meetings as required.
• Maintain records on all aspects of management activity on a daily, weekly and monthly basis, submit required reports to Corporate Office and Board on a weekly and monthly basis.
• Prepare materials for organizing and participating in meetings of the community association, the board, and any committees.
• Provide guidance and advice to the board and to the community association on policy issues.
• Manage the community association's employees and contractors.
• Ensure that owner files are complete and that the completion of leases is being executed properly.
• Purchase office supplies within established budgeted guidelines.
• Process payroll and invoices.
• Maintain positive customer service attitude.
• Initiate and implement policies/procedures to maintain owner's/resident's communication, i.e. complaints, service requests.
• Report all liability and property incidents to the Corporate Office immediately; ensure that all worker's compensation claims are reported and proper paperwork is completed.
• Prepare and maintain all emergency procedures and plans.
• Perform any additional duties or tasks as assigned by the Property Supervisor.
• Conduct dispute resolution/rules enforcement.
• Hire, terminate, train, motivate and supervise all on-site staff in order to achieve operational goals of assigned property.
• Conduct ongoing training with office staff, i.e. paperwork, workplace safety, and any other type of training that may be needed on a daily basis.
• Maintain accurate payroll records as required by the Company.

Requirements

• Accredited resident manager or similar designation.
• Bachelor's Degree in Business Administration or related field OR two (2) year experience in on-site community management is preferred.
• Must have background in supervision and successful track record of accomplishment.
• Must have both physical and fiscal building knowledge.
• Must have a license to rent apartments in Illinois.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401k
• Performance-based bonus structure