Amelia Island
posted 5 months ago
As a Community Association Manager (CAM) at Omni Amelia Island Resort, you will play a crucial role in creating a positive experience for both customers and employees. Your primary responsibility will be to provide Account Management services that exceed the expectations of guests and owners for the assigned homeowner and condominium associations. This involves monitoring all common areas of the associations, implementing the decisions made by the Board of Directors, and administering the services, programs, and operations of the associations in accordance with the established policies and guidelines. You will be expected to conduct regular inspections of the assigned associations, ensuring that all contracts are current and that you have a full understanding of the management agreements for each association. Regular communication with the Presidents or Board Members of the associations is essential, as you will be required to contact them at least weekly. Additionally, you will handle inquiries from owners, guests, and various stakeholders, including insurance and real estate agents. Your role will also involve interfacing with State and County Boards and Inspectors, coordinating activities with contractors, and maintaining accurate files on contractors. You will be responsible for verifying invoices for payment, resolving issues between contractors and associations, and providing input on annual budgets. Long-range planning for improvements and monitoring refurbishment projects will also be part of your duties. You will need to respond to emergencies 24/7 and perform “Manager on Duty” functions periodically. Continuous professional development is emphasized, with a requirement to complete forty hours of in-house training annually and fulfill state requirements for continuing CAM training bi-annually.