Community Association Manager / CAM (CNC2024-7695)

$60,000 - $65,000/Yr

RealManage - Charlotte, NC

Full-time - Mid Level

Charlotte, NC

Real Estate

About the position

The Community Association Manager (CAM) at RealManage is responsible for overseeing the daily operations of community associations, ensuring high levels of customer satisfaction and adherence to service agreements. The CAM acts as a key ambassador for the company, collaborating with the Board of Directors and other stakeholders to enhance community value and harmony while managing operational, financial, and administrative tasks.

Responsibilities

• Manage daily operations for a portfolio of community associations.
• Provide administrative, operational, and managerial advice to the Board of Directors.
• Mentor, train, and develop staff to ensure high performance and professional growth.
• Assist the board with hiring contractors and insurance carriers.
• Develop and implement strategic plans to improve community services and amenities.
• Ensure compliance with governing documents, state and local laws, and industry best practices.
• Develop and manage budgets for multiple community associations and provide financial reports.
• Oversee maintenance, repair, and improvement projects, ensuring timely and budget-compliant completion.
• Address and resolve escalated resident concerns and disputes professionally.
• Implement financial controls and procedures to safeguard community assets.

Requirements

• Minimum 1-2 years in property management/community management experience.
• Proven ability to effectively manage and lead a team.
• Strong understanding of community association business and financial statements.
• Excellent organizational, time management, and communication skills.
• Proficiency in MS Office applications (Word, Excel, and Outlook).

Nice-to-haves

• Experience managing complex developer portfolios and relationships.
• High integrity, honesty, professionalism, and customer service orientation.

Benefits

• Health savings account
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Tuition reimbursement
• Paid time off
• Employee assistance program
• Vision insurance
• 401(k) matching